I am a motivated and an adaptable person. Working in a team, with external and internal client are my strong characteristics. I am proficient at and enjoy assisting others and problem solve.
Additionally, I am methodical, well organised and analytical.
These qualities allow me to work independently as well as in a group.
In my work history I ran community projects, was employed in various administrative capacities as well as customer service roles.
I consider the employment at Castle Climbing Centre, London, as my key achievement so far.
Castle is one of the largest and busiest climbing centres in the EU and sees hundreds of clients, daily.
Being a Receptionist-Administrator at the Centre was a rewarding, challenging and an educational experience.
The tasks and duties amounted to a high-level customer facing support, management of the internal CRM and external client interface, responding to all queries in person, via telephone and e-mail.
Liaising with other departments of the centre, such as marketing for instance, was a part and parcel of the role.
Team work and individual excellence were of utmost importance.
This was rewarded with consistently positive customer feedback.