Leandro Vincenzo Cicchelli

I am a highly skilled professional with over many years of experience in customer support, virtual assistance, data entry, and appointment setting. Having worked in a variety of industries, from real estate to education, I have developed strong communication, organizational, and multitasking abilities. My experience has given me a comprehensive understanding of how to manage client relationships effectively, organize appointments, and handle data with precision.

Currently, I work as a Training Consultant for a well-known training academy, where I assist potential students by providing detailed information on courses, scheduling appointments, and ensuring a smooth enrollment process. In this role, I have sharpened my skills in using CRM systems to manage client data, follow up with leads, and ensure the highest level of customer service. My ability to stay organized and meet deadlines has allowed me to thrive in fast-paced environments, both independently and as part of a team.

Fluent in Italian, Spanish, and with an intermediate level of English, I can effectively communicate with a diverse range of clients, offering tailored solutions to meet their needs. I am also proficient in using various software tools, including Microsoft Office, email management systems, and CRM platforms, ensuring efficient workflow and productivity.

I am currently looking for remote opportunities that allow me to leverage my skill set while continuing to develop my expertise in virtual assistance, customer support, and data entry. My goal is to provide exceptional service to businesses by helping them streamline their operations and deliver an outstanding customer experience. I am detail-oriented, flexible, and motivated to contribute to the success of any team.