Leah Llauder

I am a dedicated and results-driven professional with over six years of experience in customer service, sales, and executive support across diverse industries, including finance, healthcare, telecommunications, e-commerce, and business administration. My experience working with companies such as PayPal, Dispatch Health, an Australian telecommunications provider, and Manifest X has allowed me to develop a well-rounded skill set in client relations, technical support, administrative operations, and sales outreach.

In my previous roles, I have successfully handled high-volume customer interactions, troubleshooting complex technical issues, managing customer accounts and billing inquiries, and providing strategic administrative support to executives. My time as an Executive Assistant at Manifest X strengthened my ability to coordinate schedules, manage vendor relations, and streamline business operations, ensuring efficiency in daily tasks. Additionally, as a Sales Development Representative at Timely AI, I gained valuable experience in outbound prospecting, lead qualification, and appointment setting, which further enhanced my ability to build relationships and drive business growth.

I am proficient in various CRM and customer support tools, including Salesforce, Zendesk, Freshdesk, HubSpot, Intercom, and LinkedIn Sales Navigator, which I have used to manage customer interactions, track leads, and improve client engagement. My expertise extends to administrative and productivity tools such as Google Workspace, Microsoft Office Suite, Notion, Trello, and Asana, allowing me to stay organized and optimize workflow processes.

My strong problem-solving skills, attention to detail, and ability to multitask make me an asset to any team. I thrive in fast-paced, customer-centric environments where I can leverage my skills to enhance customer satisfaction, improve operational efficiency, and drive business success. Whether it’s handling customer concerns, optimizing sales strategies, or assisting executives in daily operations, I am always ready to contribute with a proactive and solution-oriented mindset.

I am passionate about delivering top-tier service, building lasting relationships, and continuously learning and growing in my career. I look forward to bringing my expertise, professionalism, and enthusiasm to a team that values excellence and innovation.