Leah Joy Agustin

Leah Joy Agustin

$5/hr
Sales representative/ CSR/ Technical support representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Del Carmen President Roxas, North Cotabato, Philippines
Experience:
2 years
About

I am a dedicated and results-driven professional with experience in sales, customer service, and technical support. With strong communication skills and a customer-first mindset, I excel at building relationships, addressing client needs, and providing effective solutions.

As a Sales Representative, I am skilled in promoting products, upselling, and meeting targets through consultative selling and persuasive communication. In my Customer Service Representative (CSR) role, I developed the ability to handle diverse customer concerns with empathy, patience, and efficiency, ensuring a positive experience. My Technical Support background has strengthened my problem-solving abilities, allowing me to assist customers with troubleshooting, guiding them through processes, and resolving technical issues promptly.

I thrive in fast-paced environments, adapt quickly to new challenges, and remain committed to delivering excellent results while maintaining professionalism and integrity.

Skills
  • Multitasking and attention to detail
  • Upselling and cross-selling techniques
  • Call handling and email/chat support
  • Active listening and empathy
Languages
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