Lea Jhanna Samudio

A person who is a focused and organized individual and committed to the values of compassion, dignity, collaboration, reliability, and responsibility. Demonstrated to care for patients professionally to provide the highest level of comfort. Customer Service with 5 years experience and adaptable, independent, and highly focused as a Virtual Assistant, keen to leverage technological competence and time management skills to support for your business. 

Health care customer service representative for 3 years handling patient’s concerns and liabilities, providing benefits, eligibility, and claims disputes. Using tools are NASCO and TPX for patient’s benefits and eligibility. Cotiviti and MCKESSON denial for claims denials. Care radius and EVICORE for authorizations to check if it is denied or not. CPL and NAEGS for bene

Onboarding Proactive Specialist Support, helping merchants for their store to manage their accounts in the Uber Eats platform. Providing them excellent assistance to widely achieve more sales and marketing promotions in their restaurant. Keep on track of their records of orders and payments. Helping them to achieve more customers to buy their foods and items using the Uber Eats platform. SALESFORCE CRM is the tools that was used during that time. 

Provides inventory reports as required. Track incoming and outcoming products. Updating database and inspecting returned merchandise. Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigates problems. Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer generated reports. 

CERTIFICATES

file:///C:/Users/Lea/Download s/L%20J%20FILES/certificateof-completion-for-amazonseller-va-masterclass.pdf