linkedin.com/in/lazenaidenov
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LAZE NAIDENOV
BBus CPA PfMP
STRATEGIC PMO LEADERSHIP | PORTFOLIO GOVERNANCE | EXECUTIVE REPORTING |
TRANSFORMATION | CAPITAL & FINANCIAL MANAGEMENT | DELIVERY ASSURANCE |
PERFORMANCE & RISK METRICS
PROFILE SUMMARY
Strategic and outcomes-driven Senior PMO Executive with over 20 years of experience leading complex, high-value
portfolios across public, private, and global organisations. Adept at embedding enterprise-wide PMO frameworks,
risk-based governance structures, and performance reporting systems that drive project alignment, fiscal discipline,
and delivery assurance. Proven track record in transforming underperforming programs, building high-performing
teams, and delivering cross-functional outcomes in complex, high-stakes environments.
Managed portfolios exceeding $1.4B, spanning infrastructure, ICT, finance, operations, and regulatory compliance
initiatives across multi-jurisdictional landscapes. A trusted advisor to C-level executives, Boards, and international
stakeholders, recognised for shaping reform agendas, improving capital performance, and enabling enterprise-level
strategy execution through robust planning, assurance, and benefits realisation.
CORE COMPETENCIES
Governance, Risk & Compliance: Designed and implemented PMO governance frameworks, investment gating
models, and audit-ready reporting structures across portfolios at eHealth NSW, G20, and Service NSW. Aligned
project governance with NSW Treasury, PGPA Act, Recent focus includes Treasury-compliant capital program
alignment and risk assurance for digital health portfolios.
Executive Reporting & Strategic Advisory: Delivered actionable insights to Boards, audit committees, and Treasury
stakeholders. Presented to ICT Investment Committees and G20 finance ministries, supporting major reforms and
investment decisions. Led business case strategy across capital and operating programs, aligning financial planning
with strategic priorities.
Enterprise Portfolio Management: Oversaw the delivery of 160+ ICT and infrastructure projects across NSW Health,
national programs at G20, and regional assets at Svitzer. Skilled in managing interdependencies, sequencing
initiatives, and uplifting delivery capability across large-scale portfolios.
Agile Delivery & Transformation: Uplifted PMO maturity in legacy environments through Agile and hybrid
frameworks. Drove milestone performance by 35% at G20 through Agile reform and introduced sprint-based
delivery planning and change governance across Service NSW’s portfolio.
Data-Driven Decision Support: Integrated enterprise tools including Power BI, ServiceNow, Oracle, SAP, and Zoho
to enable real-time portfolio analytics. Developed dashboards for executive visibility, benefits tracking, and risk
modelling adopted across state and international agencies.
Financial Acumen & Commercial Leadership: Managed complex funding cycles, CAPEX/OPEX allocation, and
commercial negotiations. Delivered $10M+ in savings through contract reform and performance optimisation across
Svitzer, Lake Maintenance, and G20. Linked budgets to benefits realisation to protect margins and improve ROI.
Public Sector Framework Alignment: Deep understanding of NSW and Commonwealth frameworks including
TPP17-03, TPP18-06, TPP21-03, DRF, and the PGPA Act. Prepared compliant business cases and reporting structures
aligned with state and federal investment strategies.
Stakeholder Engagement & System Stewardship: Extensive experience managing high-level stakeholder
relationships with Treasury, regulatory bodies, and audit functions. Engaged with G7/G20 finance ministers and
NSW ICT Investment Boards to secure funding approvals and navigate politically sensitive transitions.
Certifications & Credentials: PfMP (Portfolio Management Professional), CPA, and trained in Agile, strategic
finance, and public-sector benefits realisation. Strong alignment with RBA expectations for leadership in portfolio
delivery, governance, and assurance.
WORK EXPERIENCE
HEAD OF INFRASTRUCTURE PMO
BUSINESS AND FINANCIAL REPORTING MANAGER
November 2021 – Present
June 2020 – November 2021
eHealth NSW (2,000+ employees, $1.5B budget, Healthcare and information technology (ICT)
Strategic Portfolio Leadership | Governance & Assurance | Executive Advisory | Delivery Optimisation
Promoted to lead the Infrastructure PMO within eHealth NSW, I was accountable for the strategic transformation
and performance oversight of a $1.4B capital portfolio comprising 163+ critical ICT and infrastructure projects
across NSW Health. My mandate was to embed robust governance, uplift PMO capability, and align delivery
outcomes with both whole-of-health strategic goals and Treasury-aligned investment frameworks.
I developed and institutionalised an enterprise-wide PMO and reporting framework, standardising lifecycle
governance, benefits realisation planning, and portfolio health tracking. This included establishing a tiered
governance model, deploying integrated Power BI reporting dashboards, and aligning financial and delivery data
with compliance requirements under TPP17-03, TPP18-06, and TPP21-03. These frameworks improved risk
assurance, audit readiness, and transparency across statewide delivery efforts.
Reporting directly to the CIO and working closely with the CFO, I provided strategic advice to the Executive
Leadership Team and Health Board committees, supporting the sequencing and prioritisation of capital investment
decisions. I led a cross-functional team of 140 (including 9 direct reports) and indirectly partnered with six Directors,
ensuring aligned execution across clinical, technical, and financial domains. I also championed a culture of
collaboration, performance improvement, and structured capability uplift across the portfolio.
Key Contributions & Achievements
Enterprise-Wide PMO Frameworks: Designed and embedded a scalable PMO framework standardising
governance, scheduling, risk, and reporting across the portfolio. Strengthened delivery capability while
ensuring audit and Treasury compliance across the project lifecycle.
Governance and Investment Assurance: Established a multi-tiered governance structure supporting
investment approval, benefits realisation, and post-implementation reviews. This improved delivery
assurance and alignment with NSW Treasury capital investment policies.
Executive-Level Reporting & Reform Advisory: Regularly advised the CEO, CIO, and ICT Investment Board
on strategic delivery risks, performance insights, and scenario modelling. Delivered actionable insights
through quarterly board packs and Power BI dashboards that enhanced decision-making and
accountability.
Capital Investment & Strategic Planning: Embedded TCO-focused capital planning and prioritisation
frameworks to link delivery outcomes with statewide clinical objectives and optimise the deployment of
CAPEX. Enabled strategic planning across 1,400+ facilities.
Risk Management Excellence: Pre-empted cost, scope, and delivery risks by integrating real-time risk
analytics and early warning triggers into the PMO toolset (Oracle, ServiceNow, Power BI), reducing delivery
variance across critical projects.
Integrated Portfolio Reporting: Delivered a portfolio reporting ecosystem that linked financial, resourcing,
benefits, and delivery metrics into a unified performance view. This approach was adopted across all LHDs
and became the gold standard for reporting across NSW Health.
Statewide Capability Uplift: Spearheaded a change agenda to embed agile delivery models, enhance
program cadence, and uplift PMO and stakeholder capability across statewide programs including HGEN,
Digital Platforms, and Hospital ICT Redevelopments.
Culture & Engagement: Built a culture of performance and continuous improvement by recognising
delivery success, implementing cross-program knowledge sharing, and aligning individual development
with business outcomes.
HEAD OF FINANCE & PROJECT REPORTING
September 2019 – May 2020
G20 – Global Infrastructure Hub (50 employees, $40M+ budget, Global infrastructure and economic development)
Executive Planning | PMO Reform | Global Governance | Financial Strategy
Appointed by the CEO of the G20 Global Infrastructure Hub to lead the strategic transition of the CFO function and
uplift the PMO capability, I was accountable for driving the financial and operational performance of a $40M
international portfolio comprising 17 infrastructure projects. Reporting to the COO and Board, I delivered end-to-
end governance reform, executive-level financial modelling, and portfolio reporting aligned with global standards
and multilateral funding frameworks.
I led the design and implementation of an enterprise-wide financial management and delivery governance
framework, embedding PMO controls, compliance protocols, and performance tracking aligned with OECD, World
Bank, and Australian Treasury expectations. A core achievement was the successful integration of Agile
methodologies under tight time constraints, replacing fragmented delivery structures with sprint-based planning
cycles and stakeholder retrospectives, increasing milestone adherence from 60% to 95%.
I was also responsible for leading cost containment strategies, aligning multilateral funding to cash flow
requirements, and ensuring financial compliance while maintaining a 2.5% monthly operating buffer. Through
international collaboration with G20 finance officials and partner institutions, I optimised resource utilisation and
reduced cross-border delivery costs by $1.36M. In parallel, I implemented a suite of BI-driven tools (Zoho, CRM, PO
modules) to automate forecasting, improve procurement oversight, and elevate real-time financial reporting across
the enterprise.
Key Contributions & Achievements
Governance Overhaul: Redefined enterprise governance frameworks by introducing risk-aligned RAG
reporting and Board-level performance dashboards, improving decision cadence and delivery assurance.
Executive & International Advisory: Acted as a strategic advisor to the CEO, COO, and Board, providing
governance, financial, and performance insights across multilateral stakeholder environments including
OECD, World Bank, and G7/G20 Ministries.
Agile PMO Transformation: Transformed a static, underperforming PMO into a responsive Agile delivery
engine—instating sprint planning, backlog tracking, and iterative reviews to uplift delivery velocity and
program accountability.
Strategic Finance & Stewardship: Designed funding and cashflow strategies compliant with multilateral
funding conditions. Maintained financial resilience through a 2.5% cash buffer while supporting scenario
planning and business continuity.
Reporting Transparency: Implemented Zoho BI and CRM-linked dashboards for real-time variance tracking,
procurement visibility, and audit readiness—improving control and reducing reporting lag across 17
projects.
Global Cost Optimisation: Achieved $1.36M in cross-border delivery savings by streamlining resource
allocations, standardising procurement, and collaborating with G20 member states to remove
redundancies.
PROGRAM FINANCIAL ADVISOR
December 2017 – May 2019
Service NSW now Department of Customer Service (12000 employees, $2B+ budget, Government services, and digital
transformation
Delivery Reform | Portfolio Recovery | Governance Uplift | Executive Financial Insight
Appointed during a period of organisational reform, I led the financial remediation and governance uplift of a
$300M program portfolio, identifying and correcting significant project overspend, benefit misalignment, and audit
risk exposure. My role spanned financial governance, project controls, prioritisation frameworks, and stakeholder
engagement—restoring financial integrity and enabling enterprise-wide reporting transformation.
I spearheaded a turnaround strategy for four high-risk projects ($1.77M over budget), realigning resources and
delivery milestones to bring them under budget and back on schedule within 90 days. At the same time, I conducted
a broader audit risk assessment across the portfolio, embedding controls and governance mechanisms that resulted
in an 85% reduction in audit issues within 12 months.
To modernise reporting and accelerate funding decisions, I introduced an integrated Power BI and SAP environment
for financial and operational performance tracking. This significantly improved transparency, enabling real-time
executive insights and variance analysis for the CFO and program steering committee. I also developed a benefitsled triage model to prioritise investment based on strategic alignment and value realisation, streamlining budget
allocation and enhancing enterprise planning maturity.
An early champion of Agile practices within Service NSW, I led the cultural shift towards sprint-based planning and
daily collaboration, lifting stakeholder engagement and improving delivery rhythm across business units. I routinely
engaged with senior executives to communicate project performance, risks, and strategic alignment—translating
complex financial and delivery data into executive-ready insights.
Key Contributions & Achievements
Project Turnaround & Portfolio Recovery: Diagnosed critical delivery and budget issues across four largescale projects ($1.77M over budget), realigned timelines and resourcing, and implemented a financial and
delivery recovery framework. Brought programs under control within three months and restored
stakeholder confidence.
Audit & Governance Reform: Delivered an 85% reduction in audit issues over 12 months by embedding
consistent CAPEX/OPEX treatment, streamlining consolidated reporting, and strengthening financial
governance protocols in line with Treasury guidance and internal audit requirements.
Digital Integration & Reporting Visibility: Led digital transformation of reporting processes by integrating
SAP and Power BI with manual systems. Enabled real-time tracking of financials, delivery performance, and
risk indicators—significantly enhancing reporting transparency for executive review and steering
committee oversight.
Benefit-Led Prioritisation & Investment Assurance: Developed and implemented a triage and investment
prioritisation model that linked project funding to benefits realisation and strategic value. Accelerated
funding approval cycles and improved alignment with enterprise-level objectives.
Agile Transformation & Stakeholder Engagement: Champion of Agile delivery within a public sector
environment. Introduced sprint planning, daily stand-ups, and retrospectives across cross-functional
teams—lifting stakeholder engagement, delivery cadence, and executive visibility on progress.
Executive Insight & Strategic Communication: Synthesised complex delivery and financial performance
data into actionable insights for C-suite and steering committees. Regularly briefed senior leaders, linking
delivery outcomes to organisational strategy and improving forward planning capabilities.
SENIOR COMMERCIAL BUSINESS PARTNER
April 2013 – June 2016
Lake Maintenance (85 employees, $220M+ contract value, Construction and Property Maintenance
Portfolio Performance | Contract Governance | Strategic Analytics | Transformation Leadership
Appointed to lead the commercial transformation of a $220M government-contracted service provider, I was
responsible for delivering end-to-end financial performance improvement, analytics uplift, and reporting integration
across 31 business entities. I introduced an enterprise-wide reporting model that enhanced delivery oversight,
improved forecasting accuracy, and drove operational alignment across finance, service delivery, and customer
operations.
I led the redesign of contractor workflows using data mining and cluster analysis techniques, achieving a 30%
improvement in EBITDA while reducing WIP by 23 days. I also embedded predictive analytics and structured
forecasting tools that brought forecast accuracy from 62% down to 11%, driving timely and accurate decisionmaking.
A key part of my mandate was uplifting contract governance maturity across a multi-entity structure. I introduced a
pricing integrity model, performed structured contract reviews, and recovered $1.4M in previously underpriced
services. My work extended to vendor performance oversight and contract lifecycle optimisation, aligning
commercial terms with delivery outcomes and reducing leakage across the portfolio.
I built and mentored a team of 20, oversaw $200M in CAPEX/OPEX planning, and led the rollout of ERP and Power
BI tools to support real-time analytics and standardised executive reporting. This transformation enabled boardlevel insight into financial drivers and delivery risks, creating a disciplined foundation for portfolio growth and
scalability.
Key Contributions & Achievements
EBITDA Growth through Operational Redesign: Boosted EBITDA by 30% by overhauling contractor
workflows across government housing portfolios. Applied advanced data clustering and predictive costing
models to realign labour and service efficiency across multi-entity operations.
Forecasting Precision & Analytics Uplift: Enhanced forecasting accuracy from 62% to 11% by embedding
structured modelling tools, standardised financial frameworks, and real-time dashboards across 31
entities. Strengthened financial literacy within operational teams to support forecast ownership and
improved data integrity.
Contract Governance & Pricing Recovery: Identified and recovered $1.4M in lost revenue by instituting
structured contract reviews and pricing controls. Introduced governance protocols that linked contract
management to financial performance indicators, improving vendor accountability and commercial
discipline.
Risk Management & WIP Reduction: Reduced Work in Progress (WIP) by 23 days by deploying proactive
forecasting models and milestone-based contractor performance tracking. Strengthened financial control
frameworks and mitigated operational exposure across a $200M+ portfolio.
Enterprise Oversight & Control Uplift: Managed a portfolio spanning OPEX and CAPEX across multiple
jurisdictions, overseeing direct and indirect teams of 20. Introduced delivery oversight frameworks and
strategic planning controls aligned with enterprise-level priorities and client service agreements.
Data-Driven Strategic Transformation: Delivered a full financial transformation and systemisation of
reporting through Power BI and ERP integration. Empowered executives with real-time insight, improving
responsiveness to delivery risks and accelerating decision-making across operational and financial
functions.
ACCOUNTANT TO SENIOR PERFORMANCE MANAGER
May 2005 – February 2013
Svitzer (Maersk Group) (770 employees, $340M turnover, $1.2B Asset value, Maritime towage and Salvage
Infrastructure Portfolio Management | Commercial Performance | Strategic Financial Planning | Governance
Progressing into the role of Senior Performance Manager (Finance Business Partner), I led the strategic financial
oversight of 13 ports across NSW, QLD, and NT. My remit included the management of a $880M capital investment
program, financial planning, cost control, contract governance, and operational performance optimisation.
I spearheaded multiple commercial improvement initiatives including the renegotiation and successful exit from a
$780K/year loss-making contract—recovering $3.9M in future liabilities and strengthening long-term client
engagement. In parallel, I realigned crew operating models across regional ports, generating $2.6M in recurring
savings and improving efficiency across labour allocation and asset deployment.
Capital governance was a key focus of my role. I designed funding models, created fixed asset lifecycle plans, and
led scenario-based analysis to improve CAPEX efficiency across multiple jurisdictions. I also introduced rolling
forecast tools and dashboards that increased forecast accuracy by 35%, enabling port managers and senior
leadership to act on early variance signals and optimise delivery timelines.
To strengthen governance and internal controls, I implemented standardised compliance protocols, centralised
reporting mechanisms, and performed internal financial audits. This improved audit outcomes, provided greater
visibility over capital programs, and elevated financial literacy across operational leadership.
With oversight of a $680M infrastructure portfolio, I led a team of 20 professionals and worked closely with
executives across commercial, operations, and finance to align strategic objectives with asset utilisation, investment
performance, and delivery outcomes.
Key Contributions & Achievements – Svitzer (Maersk Group)
Commercial Recovery & Risk Mitigation: Negotiated the early exit from a $780K/year loss-making fiveyear contract, avoiding $3.9M in future liabilities while maintaining strong commercial relationships—
demonstrating robust commercial governance, client management, and risk mitigation capabilities across
complex, high-value service agreements.
Crew Cost and Operational Efficiency: Delivered $2.6M in annual savings by redesigning operating models
at Mourilyan and Lucinda ports. Applied business case-driven scenario modelling to realign crew rosters,
improve asset scheduling, and reduce idle time.
Strategic CAPEX Management: Managed $880M in infrastructure capital programs spanning 13 ports
across NSW, QLD, and NT. Improved capital efficiency through funding proposal development, fixed asset
lifecycle planning, and capital project governance—reducing operating costs and supporting long-term
asset sustainability.
Reporting Uplift and Forecasting Precision: Developed Excel-integrated rolling forecast models, lifting
forecasting accuracy by 35% and reducing reforecasting cycles. Empowered executive decision-making with
real-time financial insights and variance tracking, aligning with broader portfolio planning cycles.
Governance Frameworks & Compliance Leadership: Introduced and standardised compliance protocols
across port operations, improving internal audit outcomes and strengthening centralised financial controls.
Enabled better accountability and transparency across operational units and cost centres.
Infrastructure Portfolio Oversight & Stakeholder Engagement: Oversaw a $680M operating and capital
portfolio with direct accountability for financial reporting, forecasting, and stakeholder alignment across 20
FTEs. Led performance discussions with senior leaders and delivered insight-led advice for capital
investment decisions.
CONSULTING EXPERIENCE
BUSINESS ADVISORY CONSULTANT
July 2016 – November 2017
Daniela Fazio Lawyers
Strategic consulting role working with the boutique law firm’s clients to provide additional services on turnaround
and return to solvency programs.
ACHIEVEMENTS
Increased EBITDA by 18%, identifying and addressing inefficiencies in cost per unit and project pricing and
recommending new methodology to mitigate future risks.
Revitalised three unprofitable businesses, delivering transformation by redefining processes, analysing
operating costs and divesting non-profitable lines to focus on core operations.
Developed a restructuring blueprint and secured the business’ future, creating a plan to achieve operational
continuity, reassure creditors and reduce high levels of debt.
EARLY CAREER HISTORY
Finance Manager | TNT
Assistant Accountant | Expamet Building Products
2003 - – 2003
EDUCATION
Certified Practising Accountant | CPA Australia
Bachelor of Business – Accounting & Law | Charles Sturt University
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PROFESSIONAL DEVELOPMENT
Elite Leadership | KF Andersen Leadership Academy (Denmark)
Portfolio Management Certification (PfMP) | Project Management Institute
MEMBERSHIPS
Member (CPA) | CPA Australia
Member (IPA) | Institute of Public Accountants
Member (IPAA) | Institute of Public Administration
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