Lawrence Rillo

My name is Lawrence Rillo and I have worked as a call center agent for the past 6 years under Sitel Philippines Incorporated, , 

my first account is Directv ATT taking inbound calls helping customers doing troubleshoting about their tv, remote and receivers box issue, We also offer protection plan as part of the Sales metrics, provide them the best plan that they need, We also help then in their billing issue if there's confusion about statement of account and provide best resolution to customers concern, I also handle Norton LIfelock as a customer service representative helping members downloading and installing the norton product to protect their devices, we also help them pick the best plan for their identity theft protection ,process reports if ever id theft happened, 

My last job ws at Kj infosolution where I worked as an outbound telemarketer,or as an appointment setter for almost 2years, reaching out to potential client to avail Student loan forgiveness program of the Doe in US

I have experienced as office clerk, so you can also trust me when it comes to admin works, doing reports, schedule an appointment and other task that you may need to your company.

Im willing to learn new things when it comes to product to enhance my skills and an open minded person, I dont have any issue and flexible when it comes to attendance or schedule. Rest assure that I will give my best to fit in the position that you need.