Lauren Conrad

Lauren E. Conrad --Portfolio: http://www.laureneconrad.com Work Experience Technical Writer July 2016 - September 2018 Media Radar New York, NY • Established company-wide documentation style guide • Wrote 75+ new documents about collecting and managing data within the media industry • Crafted 300+ word glossary defining company and industry-specific terms • Reduced training time on Data Intake Team from 7 weeks to 4 weeks Technical Writer - One Month Contract May 2016 - June 2016 Success Academy Charter Schools New York, NY • Wrote and edited user guide for educational software • Wrote feature-based documentation for 106 software modules • Tested accuracy on 60 help articles Technical Writer - Intern and Contributor December 2015 - March 2016 Mozilla Remote • Built training site to teach new technical writers how to write articles • Wrote 30 support articles on Firefox Hello video chat feature, Firefox for iOS app, and more • Researched and added HTML/CSS code samples to Mozilla Create a New Article feature • Created marketing materials such as infographics and email copy Education Tech Comm 101 Class Society for Technical Communications • Developed technical communication skills • Adapted writing style for documentation • Wrote procedures and definitions July - August 2015 Remote Purchase College - State University of New York Bachelor of Arts Majors: Creative Writing and History Graduated Cum Laude Graduated May 2015 Skills • • • Softwares: Advanced Features in Microsoft Word, Excel, SnagIt, InDesign, Camtasia, Final Cut Pro Web: WordPress, Wix, HTML/CSS, Google Drive Other: Command Line System, XML