Lauren E. Conrad
--Portfolio: http://www.laureneconrad.com
Work Experience
Technical Writer
July 2016 - September 2018
Media Radar
New York, NY
• Established company-wide documentation style guide
• Wrote 75+ new documents about collecting and managing data within the media industry
• Crafted 300+ word glossary defining company and industry-specific terms
• Reduced training time on Data Intake Team from 7 weeks to 4 weeks
Technical Writer - One Month Contract
May 2016 - June 2016
Success Academy Charter Schools
New York, NY
• Wrote and edited user guide for educational software
• Wrote feature-based documentation for 106 software modules
• Tested accuracy on 60 help articles
Technical Writer - Intern and Contributor
December 2015 - March 2016
Mozilla
Remote
• Built training site to teach new technical writers how to write articles
• Wrote 30 support articles on Firefox Hello video chat feature, Firefox for iOS app, and more
• Researched and added HTML/CSS code samples to Mozilla Create a New Article feature
• Created marketing materials such as infographics and email copy
Education
Tech Comm 101 Class
Society for Technical Communications
• Developed technical communication skills
• Adapted writing style for documentation
• Wrote procedures and definitions
July - August 2015
Remote
Purchase College - State University of New York
Bachelor of Arts
Majors: Creative Writing and History
Graduated Cum Laude
Graduated May 2015
Skills
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Softwares: Advanced Features in Microsoft Word, Excel, SnagIt, InDesign, Camtasia, Final Cut Pro
Web: WordPress, Wix, HTML/CSS, Google Drive
Other: Command Line System, XML