Laura Slater

Laura Slater

$8/hr
HR generalist.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Buenos Aires, Buenos Aires, Argentina
Experience:
20 years
LAURA SLATER HUMAN RESOURCES PROFESSIONAL EXPERIENCE CONTACT Genesis RH Consulting 2020 - Present Freelance H.R - Advisor in overall human resources, talent and culture development to both individual and businesses in the USA and Argentina. Coach, advise and provide expertise to Hospitality Executives in all aspects of Hospitality & HR: including policy development, interpretation, handbook creation, establishment of Hospitality operations. Unierni S.A Provided leadership to my family boutique hotel during a period of rapid growth with better than 18% increase in annual revenues and 10% gain in profitability. Support initial efforts to establish a secondary property: Vistal Rio. Set up departments, created employment policies and standards for the entire operation. Built a strong foundation of clientele that enable both properties to flourish. I helped placed both properties in the top 10 Hotel ranking . Human Resources Director- Hotel Arista Responsible for all Human Resource Practices for AAA four diamond property featuring 144 luxury rooms, over 6000 square foot meeting space, full service spa and 3 Restaurants, Responsible for day-to-day HR operations & supervision/development of HR Coordinator. Work with benefit carriers to negotiate new benefits & pay structure. Created staffing models and recruiting strategies to meet property unique requirements. Created & Facilitated On-boarding and Service Culture programs www.genesisrh.net EDUCATION 2015 - 2020 General Manager- San Pedro Palace & Vistal Rio Benchmark Hospitality -- Hocking College, OH English as a second Language Hospitality classes Universidad de Buenos Aires, AR Communication Science SKILLSET Bilingual English & Spanish MS Office, WordPress Remote Communication PHR Certified since 2008 Proficient in several: Hospitality, HRiS & Payroll systems Hiring & Retention Employee Relations Compensation & Payroll Costumer Service Time management Communication & Interpersonal skills EXPERIENCE ABOUT ME Denihan Hospitality Group Human Resources Director- The James Hotel - As Director of Human Resources I strategically aligned all Human Resources practices within The James Hotels to connect the team culture to the Brand promise and to achieve Best in Class service to our guests and stakeholders. Assisted with HR efforts in the openings for the properties in New York - SoHo, Miami - Southbeach Campaigned and rolled out customized internal perks programs, including ESL classes, cross training classes, educational and financial assistance, and wellness incentives, which were adopted company-wide, benefiting 2000+ employees. Developed an inclusive high performing culture with a 19% turnover in an industry of 50% + turnover Authored and facilitated all branded development and customer service training for 300 employees. Demonstrated Employee Satisfaction through “Best Place to Work” awards for 6 consecutive years Commonwealth Hospitality With over 20 years of experience in Argentina and the US, I have been fortunate to collaborate with prestigious companies such as Benchmark Hospitality, Denihan Hospitality Group, Marriott, Hilton, Crowne Plaza, Westin Hotels and to start my own company. - Human Resources Manager- Marriott Chicago Southwest Human Resources Coordinator- Embassy SUites by Hilton I provided leadership in all Human Resources aspects including employee relations, benefits compliance, training, safety and compensation. Guided the leadership team and provided coaching and counseling to all employees. Participated on task-force assignments and special HR projects that got me promoted to HR Manager at The Marriott. Facilitated New Hire Orientations and Service Culture programs in English & Spanish. Monitored Workers Compensation programs, ensuring claims and reports were submitted on a timely basis. • Responsible for employee incentive related events including award presentations, social functions, end of season parties and holiday events Previous experience includes: Hospitality Operations experience, costumer service rep, secretary and telephone opetaror. As an energetic leader I actively pursue new ways to inspire and elevate the employee experience and translate those initiatives into an improved guest experience that impacts growth and sustains the collaborative company culture. As a life long learner, I stay curious and believe in sharing knowledge with others. Training and Mentoring makes teams stronger. Eager to join a company that will allow me to use my past experience and continue my learning. VOLUNTEER - Actively Involved with Philanthropic initiatives: Collaboration with Heartland Alliance Hospitality school in workshops for Refugees and Asylees for better integration into the workforce in tandem with the director of the hospitality program. WITS (Working in The Schools) Volunteer Chicago Refugee Coalition: Board of Director Advisory Council
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