Laura Karina Nieto Ramirez

Laura Karina Nieto Ramirez Technical Bachelor in Computer Science I am an organized and dedicated individual with developed skills in customer service, remote and collaborative work, and social media for business. My creativity and attention to detail have allowed me to lead projects from conception to completion. I employ exceptional communication to build productive relationships within teams, always focusing on achieving established goals. My commitment is to continuous learning and empowering those around me in customer service. Contact Email:-Phone: - Education • Technical Bachelor in Computer Science. • Maintenance and installation of programs. • Tools for customer service. • Social media for business. • Remote and collaborative work. Skills ● Effective communication. ● Conflict resolution. ● Time management. ● Creativity. ● Emotional intelligence. • Social media management. Live chat. Work Experience National Teaching Hospital Tegucigalpa, Honduras 20/03/2018- 20/09/2018 Streamlined patient care at the hospital, serving as a window assistant and providing prompt assistance to each patient. Responsibilities included identity verification, checking hospital archive index cards, opening files in both the system and physical folders, and classifying files in the archive. Secretaria de Desarrollo e Inclusión Social Tegucigalpa, Honduras 28/05/2020- 20/11/2023 Provided support in the digitization area. Duties included creating banners, recording data of individuals receiving bonuses, and organizing lists for archiving.