Laura Alejandra Cabrera Torres

LAURA ALEJANDRA CABRERA TORRES Tourism and hospitaity managment-- ABOUT Professional in Tourism and hospitality management, able to integrate the skills of a virtual administrative assistant such as typing documents, multitasking, and problem-solving with different needs of the clients. Also, focused on satisfying the objectives of the employer and clients with attention to detail and teamwork. LANGUAGES English Spanish EDUCATION CARLOS ROSARIO INT. PUBLIC SCHOOL 2017 | Full time Advanced ESL Developed note-taking, writing, and communication skills. KEY SKILLS Aministrative writting Telephone skills typing GEORGETOWN UNIVERSITY 2015 | Bussiness Communication .Applied communication skills in a business context with analysis, discussion, and making decisions. LOS LIBERTADORES UNIVERSITY 2013| Bachelor´s tourism and hospitality management Organization skills Achieved the professional level focused on customer service. EXPERIENCE SOFTWARES / QUALIFICATIONS Proficiency in Microsoft Office IGT SOLUTIONS BPO September 2020 - January 2022 | Travel Associate Problem-solving in different situations about flight cancelations and bag issues. Became the first trainer for new hires. Improved business communications skills. Doing compensation processes and answering emails from clients. LARGE MINORITY AMERICAS S.A.S January - May 2013 | Administrative Assistance Improved writing skills by doing meetings documents and answering emails from clients. In charge of petty cash and quotes for clients.