Larrielle Zenon Galvan

 Larrielle Zenon Layug Galvan-Skype: Jared Galvan WORK EXPERIENCE Talent Cluster UK Technical Recruiter January 2018 – March 2018 Responsible in sourcing candidates for I.T requisitions. Mostly, Junior Java Developers, Game Developers that has around 2 to 3 years’ experience coming from good Universities in the U.K Lead generation utilizing different tools (Saleslift, Hiretual, Prospect) to source for candidates’ contact information Technical Skills: Saleslift, Hiretual, Prospect,, Twitter, LinkedIn, Microsoft Office, Excel Upwork (Freelance / Remote) US I.T Technical Sourcing Partner / Associate Recruiter / Virtual Assistant February 2017 – November 2017 Responsible in sourcing candidates for I.T requisitions (Network Engineers, Data Center Technicians, QA Analyst/Tester, Java Developers, .NET Developers) Handles different sourcing channels to source candidates and close hiring requirements Directly report to the Sourcing manager / Lead Recruiter Create data and reports for different sourcing channels Technical Skills: Monster, CareerBuilder, DICE and LinkedIn, Bullhorn, Microsoft Office, Excel Astutech Systems Corporation  Medical Billing Associate October 2016 – December 2016 Astutech Systems Corporation is a full-service support services company that caters to businesses in the expansive field of healthcare in the United States. Performs the functions of a billing associate. Obtains and enters patient demographic, insurance, and referral/precertification information in the billing system. Performs other duties as assigned or required, including but not limited to reviewing and verifying billing reports, registration, and chart audits. Serves as the billing expert and provides billing related support.  Travel Consultant EXL Services Philippines June 2016 – August 2016 (Contract) EXL is a melting pot of experience and culture. EXL professionals come from a variety of backgrounds and experiences. Our team's previous experience includes working for the top insurance, healthcare, banking and financial services, utility, logistical, and accounting firms in the world. Process reservations for Corporate Travelers using Global Distribution Systems. Handling international and domestic bookings. Issue plane tickets for flight/car/hotel/rail/limo. Provides information and update the passengers with their flight status. Re-accommodate the passengers once their flight is affected by delays and cancellations. Various Clients (Remote) July 2015 – May 2016 U.S Technical Recruiter / Sourcing Associate US Based Client is dedicated toward collaborating with you and your team toward the provision of highest quality talent at the best possible rates, while also meeting contingent staff personal career goals and income needs for their own lively hood. Collaborative Vision provides economic sustainability to our clients and our employees, fostering trust, loyalty, and retention – a model that protects and meets business and employee objectives, while meeting bottom line expectations with compassion, awareness and integrity. Source, screen, interview, and evaluate candidates for contract, contract to hire and direct hire requirements Review and understand technical job requirement requirements Review applicants to verify if position requirements are met Format resumes meeting client expectations Follow up with candidates Responsible in sourcing candidates for I.T requisitions (Network Engineers, Data Center Technicians, QA Analyst/Tester, Java Developers, UI Developers .NET Developers) Handles different sourcing channels to source candidates and close hiring requirements Directly report to the Sourcing manager / Lead Recruiter Knowledge with tax terms W2, Corp-Corp, 1099 Technologies/Skills: Bullhorn, Smart Search, Monster, Career Builder, Dice, Indeed, LinkedIn, SourceHub/Social Talent Clients: Intel, State of Oregon, Sprint Customer Service Representative RealPage – Philippines Inc. July 2014 – June 2015 RealPage, Inc. is a leading provider of comprehensive property management software solutions for the multifamily, commercial, single-family and vacation rental housing industries. These solutions help property owners increase efficiency, decrease expenses, enhance the resident experience and generate more revenue. Respond promptly to residents inquiries and request Direct escalation issues to the designated resource Handles emergency and non emergency calls Automates dispatch to emergency technician or property vendors Enters service request into property management system Customer Service Representative Reed Elsevier Shared Services Philippines November 2012 – April 2014 RELX Group (formerly Reed Elsevier) is a leading global provider of professional information solutions in the science, medical, legal, risk management and business sectors. We help scientists make new discoveries, lawyers win cases, doctors save lives, corporations build commercial relationships, insurance companies assess risk, and government and financial institutions detect fraud. Conducts legal research, litigation assistance, contract review/drafting support, correspondence, other document review as submitted from time to time Assisting legal Business Partners with their own research Technical Support Specialist 24/7 Customer Philippines April 2011 – November 2012 [24]7 is redefining the way that companies interact with consumers. The company’s customer engagement platform assists several hundred million visitors across all channels, and engages in 1.5 billion conversations annually, most of which are automated. Using [24]7 solutions, many of the world’s largest and most recognizable brands are anticipating and acting on consumer intent to create more personalized customer experiences. Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Customer Service Representative IBMdaksh January 2010 – February 2011 IBM Daksh offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO). In April 2004, IBM Corporation acquired Daksh e-Services to serve as a global hub to manage business processes for clients across the world. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. RELATED LEARNING EXPERIENCE Clinical Exposure Conducted an observation, hands on training and made a study on the clinical operations of the hospitals assigned for more than 2000 hours during the entire clinical rotations. (SY-;-). AFP Medical Center V. Luna East Avenue Medical Center National Center for Mental Health Philippine Orthopedic Center Quirino Memorial Medical Center San Lazaro Hospital Mandaluyong Medical Center Ospital ng Makati ORGANIZATION 1997(1st Sem)Organization of YMCA ResidentsMember 2004Arellano University Nursing SocietyMember SEMINARS ATTENDED January 11, 2006Nursing Practice and Nursing Education February 15, 2006Personality Enhancement and Career Development EDUCATIONAL BACKGROUND College Bachelor of Science in Nursing Arellano University Legarda, Manila- Bachelor of Science in Development Communication University of the Philippines Los Baños, Laguna 1997 - 2001 High School Our Lady of the Sacred Heart School Plaridel, Quezon City 1994 – 1997 Angelicum College, Quezon City- Elementary Angelicum College, Quezon City- References are available upon request