Laraib Zafar

I am a Business Analyst and Project Manager with around 4 years of professional experience in the IT industry, working at Bitsol Technologies and on multiple client projects across fintech, healthcare and e-learning platforms.

At Bitsol, I have led requirement-gathering workshops, stakeholder interviews, and process modeling sessions to translate business needs into functional specifications, user stories, and project documentation. My project management experience covers Agile/Scrum delivery, sprint planning, milestone tracking, and risk management, ensuring smooth collaboration between business and technical teams.

In addition to BA/PM, I have strong expertise in Software Quality Assurance. I have implemented manual and automated testing strategies, executed functional and non-functional testing, coordinated UAT sessions, and ensured the delivery of secure, reliable, and high-performing applications.

I have also contributed to AI-powered projects, including managing an agentic AI e-learning solution where I oversaw requirement documentation, QA testing for agent accuracy, and stakeholder collaboration for successful adoption.

Core services I provide:

• Business Analysis (requirements gathering, BRDs, SRS, workflows, user stories)
• Project Management (Agile/Scrum, sprint planning, reporting, risk mitigation)
• Software QA (manual/automated testing, UAT, test strategy, bug tracking)
• AI-powered project support (process automation, documentation, testing)

I am passionate about bridging the gap between business goals and technical execution, ensuring that every project I manage is delivered with clarity, efficiency, and measurable business value.