Lander Gio Polo Molina

Lander GioPolo B. Molina WORK EXPERIENCE Flagship One Inc. (Upwork) (July 2023 – Present)  Account Management  Administrative Support  Customer Service  Phone, Email, & Chat Support  Sales TaskUs (December 2021 – June 2023)  Customer Service Representative Upwork (2019 – 2021)  Administrative Support  Data Entry  Email Support  Chat Support EDUCATION Informatics College - Northgate Bachelor of Science in Information Technology, 2021 Marasigan Institute of Science and Technology Senior High School – General Academic Strand – TVL, 2020 Imus National High School Junior High School, March 2016 SKILLS  Digital literacy  Typing/word processing (70+ WPM)  Software Proficiency (Microsoft Office Suites, Google Suites, etc.)  CRM Software Proficiency (Zoho, Zendesk, etc.)  Account Management  Complaint Resolution  Effective Communication  Emotional Intelligence  Problem-solving  Willingness to learn  Time management Lander GioPolo B. Molina Applicant