Lamberto A Jovellanos Jr

Experienced and motivational Call Center Agent and Team Manager, knows how to inspire team members to reach sales goals in the pursuit of overall company objectives. Has excellent supervisory and communication skills. Brings an Associate’s degree in Business Management along with strong experience.

• 18 Years of experience with telesales and telemarketing Customer Service.
• Capable of handling all Outbound Accounts ( Dialed Hard Core Account Mostly Credit Card and Bank Statement Pullout)
• Huge Knowledge on ATT Language / 7 step of coaching
• Study and Develop different Selling Skill ( Box Selling, Tie down technique, Emotional selling and Yes Pattern Technique)
• Excellent salesmanship and marketing skills
• Level-headed and calm in fast-paced environment
• Organized and efficient in all work
• Understanding of confidentiality with client information
• Huge knowledge on creating Strategic Dialing Plan.