I have two years of experience in both b2b as well as b2c support, I started my career as a sales and support representative at SuperNova surgicals, were my responsibility was to provide a premium support to our existing clients and help our sales team along with that I helped the firm maintaining in stock and out stock records,sales and purchase records and made very creative quotations, In my previous job we were required to handle upto 4 customers simultaneously maintaining an average handling time of 8 minutes