Lakshminarayanan Gopalakrishnan
M: - |-
Pr ofessi onal Sum mar y
Lakshminarayanan has over a decade of IT experience with last 4 years primarily client facing role as
Business Analyst and Business consultant, Lakshminarayanan has excellent Business acumen as both
entrepreneur and product owner. He is also instrumental in successfully delivery security framework.
Roles
Solutions
Industries
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Business Analyst
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Associate Business Analyst
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Client Management
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Requirement Gathering Sessions
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Functional Specifications Document (FDD)
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Mapping Document Development
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Functional Test Scenarios
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Internal Team Management
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Escalations Management
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Resource Utilization Planning
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SLA Fulfillment
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Consumer Goods
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E-Commerce
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Manufacturing
Experience
Organization
Designation
Duration
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Business Analyst
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July 2022 – Till Date
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Information Security
Consultant
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Nov 2021 – June 2022
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Co-Founder/Product Owner
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Dec 2017- Dec 2021
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Business Analyst/Product
Owner
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June 2016 – March 2019
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Vox US
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Apple India
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Foodies Stuff LLP
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Log Logic
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MagnaQuest Technologies Limited
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Research Engineer
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April 2012 – May 2016
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GENAPT Technology Labs
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Security Consultant
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Jun 2011 – March 2012
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Hydus Technologies (India) Pvt Ltd
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System Administrator
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Jun 2007 – May 2011
Professional Certifications
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Certification
Certifying Body
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1.
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C|EH
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EC Council
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2.
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ITIL V3 Foundation
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Exin
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3.
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ISO 27001:2005 LA
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IRCA
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4.
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Fundamentals of Digital Marketing
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Google Skill Shop
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5
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Certified Google Analytics 4
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Google Skill Shop
Lakshminarayanan Gopalakrishnan
M: - |-Education
Degree
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University
B.Tech in Information Technology (IT)
JNTU, India
Trainings
Sl#
1.
2.
Title
RHCE
Microsoft Azure
Location
Organized by
Hyderabad, India IIHT
Online Training
IIT Chennai
Duration
30 days
30 days
Work Ex perie nce
Freelance Business Analyst Professional
July 2022 – Till Date
Role: Business Analyst
CLIENT: International Food Distribution
As a business analyst, I am responsible for facilitating JAD sessions, and conduit between development, MSO Operations team and
Client, Responsible for developing RCA (Root Cause Analysis), Escalations management and Resource Utilization planning.
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Facilitated all the JAD sessions and captured notes for MOM. (Minutes of Meeting)
Designed, and developed Functional requirement documents (FDD)
Responsible for firsthand validation of the Developer/User Queries
Facilitated, and developed Mapping document from Source to Target with intermediate steps and data
transformation logic
Experience in performing GAP analysis and producing documents to explain to business and development team.
Experience in generating functional steps for QA team and validating the same.
Worked with teams spread across different countries and time zones.
Worked with strict SLA management.
Experience in handling client escalations in an effective manner.
Ability to do data analysis required for developing (Root Cause Analysis) RCA documents.
Experienced with run book update and management.
Coordinating with the Dev/Support team and providing timely solutions and fixes at the time of escalations.
Providing timely feedback to the internal team members during review meetings and appraisal discussions.
Experience in regular client communication to understand the requirements, pain points and problems.
Role: Business Analyst
CLIENT : Multinational Consumer Goods Company
Involved in Requirements Gathering, Project Estimation and Planning, Internal Team Management, Client Handling,
Deliverables, Business Documentation and Budgeting / Invoicing
Responsibilities:
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Experience in handling data projects and Production development projects.
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Involved in requirements gathering through client calls and email follow ups to understand the exact requirements
for the Website Development.
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Discuss and finalize the requirements with the technical team to draft the project plan detailing the timeline and
deliverables required for the Project.
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Provide cost estimates to the clients with the individual cost details for various roles within the project once the
project plan is finalized by the client.
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Upon cost approval, translate the requirements into deliverables such as Business Requirement Documents and
User Stories.
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Follow up with the client to get the SOW approved for the Project.
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Scheduling calls with client throughout the course of Project development to update on the progress in
development and internal testing.
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Informing the technical team on the client feedback / change requests during the project development.
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Communicating the risks and challenges (if any) to the client based on the feedback from the technical team.
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Handling the UAT phase to get client's approval in the testing instance.
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Communicating the UAT feedback to the technical team and handling the UAT feedback from the client with the
technical team during the UAT issue-fixing phase.
Lakshminarayanan Gopalakrishnan
M: - |-•
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Involvement in Website Deployment along with the Technical and the Admin team once the client's approval is in
place for the Website launch.
Providing initial maintenance support until the website maintenance is taken over by the Maintenance and Support
team.
Apple India
Information Consultant
Nov 2021 – June 2022
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Threat and Cyber Security Management.
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Analyze security advisories from threat Intelligence feeds (US-CERT, SANS) and Security Forums/Blogs.
Collect IOCs and Assess applicability.
Notify Threats/Vulnerabilities to respective teams.
Recommend the remediation and track until closure and advice concern Business Heads.
Monitor Internet Presence of the Organization.
Monitor Phishing emails and take necessary action to mitigate.
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Information security RISK assessment
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Highlight any Security RISK as part CAB (Change Authorization Board) discussions.
Highlight the design/Build level RISKs as part of new service/Application/process Introduction.
Follow NIST SP 800-53 RISK Framework to Identify, Assess, Mitigate and Monitor the RISKs.
Track the RISK register and escalate to Management for any non-remediated RISK.
Recommend modification/addition/creation of Security policies
Information Security awareness program
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Conduct security awareness training sessions with different business teams and advice respective
Business Heads and Stake Holders.
Track and work on Improvement plan on Security awareness training program.
Prepare security awareness training documents/online materials for new Joiners.
Periodically send communication email to all employees on any Major Cyber Threats and Latest
awareness news.
Foodies Stuff LLP
Co-Founder and Product Owner
Dec 2017 – Dec 2021
As a Co-Founder of Foodies Stuff, a dynamic and innovative FMCG company, I played a pivotal role in the inception,
growth, and strategic direction of the business. My leadership, entrepreneurial spirit, and deep industry knowledge
contributed to the company's successful establishment as a market leader within the FMCG sector.
Contribution
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Led cross-functional teams in branding, marketing, and operations to ensure seamless execution of
business strategies.
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Conducted thorough market research to identify consumer trends, competitive landscapes, and emerging
opportunities, resulting in the development of highly marketable products.
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Forged strategic partnerships with suppliers, distributors, and retailers to establish a robust supply chain
network, optimizing production costs and ensuring product availability.
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Played an active role in product development, from conceptualization to market launch, ensuring alignment
with consumer preferences, quality standards, and regulatory requirements.
Skills
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Entrepreneurial mindset, adept at establishing and growing businesses.
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Deep FMCG industry understanding, consumer behavior insights, and market trend analysis.
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Strategic thinker with a knack for identifying business opportunities.
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Resilience and adaptability in a dynamic startup environment.
Lakshminarayanan Gopalakrishnan
M: - |-Log Logic
Business Analyst/Product Owner
June 2016 – March 2019
Worked on SIEM product development content research team on correlation attack scenarios based on single and
multiple data sources.
Contribution
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Creating Correlation Attack scenario directives in SIEM
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Log Analysis from different types of data sources
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Building Knowledge Base for SIEM
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Testing Attack scenario directives in Live Environment
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Creating Cross-Correlation Attack scenarios
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Directives on cross-correlation scenarios in SIEM
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Reports generating and Dashboard designing with Pentaho tool
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SIEM Content Management on Correlation scenarios and Documentation
Magnaquest Technologies Ltd.
April 2012 – May 2016
Consultant
The following jobs were undertaken:
1.
Internal/External Vulnerability Assessment
2.
Network Penetration Testing
3.
Designing, implementation and maintaining secure networks
4.
Information Security Internal Audit Services
5.
Log Analysis from different data sources
6.
Potential Security Threats by Analyzing Logs
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Generating attack scenarios based on logs and events raised from different data sources
Genapt Technology Labs Pvt Ltd.,
June 2011 – Mar 2012
Consultant
The following jobs were undertaken:
1.
Internal/External Vulnerability Assessment
2.
Network Penetration Testing
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Designing, implementation and maintaining secure networks
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Information Security Internal Audit Services
5.
Implementing ISO 27001:2005 Standard for an organization
Hydus Technologies (India) Private Limited
June 2007 – May 2011
Systems Administrator
The following jobs were undertaken:
1.
Windows 2003 Server Domain Controller with Active Directory Services
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Configured and Maintained Cisco ASA 5505 Firewall including VPN peer-peer connectivity
3.
Configured and Maintained Cyberoam UTM Firewall by creating policies according to Management
requirement and industry best practices
4. Installed, Configured, Maintained Asterisk PBX Telephony System