Lairesh Claire Oliveros
B01 L04 PH2 Windward Hills Subdivision
Dasmariñas City, Cavite Philippines 4115
Mobile (+63) 961 – 664 – 4437
Email Address:-
CAREER OBJECTIVE
To have an appropriate job related to my field and experience that would enable me to use my talent and skills as
well as contribute to organization’s goals and which would provide excellent opportunities for career advancement
and personal growth.
SKILLS AND QUALIFICATIONS
Knowledgeable in Oracles EBS and ERP Sales Cloud
Knowledgeable in Philippine BIR Alphalist Data Entry and Validation
Knowledgeable in Zoho CRM
Knowledgeable in using Citrix & SAP Application
Knowledgeable in Microsoft Office Application & Lotus Notes
Knowledgeable in FATCA and UK-CDOT | Tax Classification
Knowledgeable in US W9 and W8 series Tax Forms
Knowledgeable in Airline reporting system such as Airline Reporting Corporation, IATA – Billing & Settlement
Portal & Equals SA
Basic knowledge in Operational Excellence
Verbal and writing communication skills in English and Filipino
WORKING EXPERIENCE
Arcadis Consulting Middle East Limited
Position: Credit Control Sr. Analyst
12F Zuellig Building, Makati Avenue corner Paseo de Roxas
Urdaneta, City of Makati NCR Fourth District,1225, Philippines
March 19, 2018 – Present
Responsible in handling collection for Philippine Clients via phone and email.
Ensure that all client’s correspondence is updated for Stakeholder, Project Manager and Global Leaders.
Back up for debt collection management for India Account.
Monthly sending of Customer Statement of Account
Cash Receipt Application, Bank Reconciliation & Account Reconciliation
Billing and Collection Number Reporting, Tactical Preparation and Reporting
DRO File preparation for Month End Closing and Opening of the Month
Quarterly and Year End BIR Alphalist Data Entry and Validation
Supported Migration from Oracle EBS to ERP Sales Cloud for Debt Collection and Cash Receipts
Supported the billing and cash receipts during EOPT implementation in Philippines
Project Review with Project Manager for DRO Management
Customer Account Management – Update and Maintenance
One-Man Team supporting Arcadis Philippines, Inc
Certified Lean Six Sigma Yellow Belt
Accenture Inc.
Client: Technology: PC Group & Hardware Group
Position: Collections Support Associate
Cybergate Tower 1, Robinson’s Pioneer, Mandaluyong City
Oct 16, 2017 – March 09,2018
Accenture Inc.
Client: International Food Processing Company
Position: Collections Support Associate
Gateway Tower 2, Cubao, Quezon City
May 29, 2017 – Oct 15, 2017
Responsible in handling collection on Exports Account, Warehouse & Direct Store Delivery
Responsible in Journalizing foreign wires
Investigation of over & under payments
Ensure all invoices were sent to customer before due date
Accenture Inc.
Client: International Airline
Position: Accounts Receivable
CDC 3, No. 173, STPI, karappakkam, Old Mahabalipuram Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu
600119, India
March 15, 2017 – May 24, 2017
Licensed collector for US and Canada, including Minnesota.
Responsible in handling PC Group & Hardware Group collection.
Ensure to comply with US anti-wiretapping law
Handle inbound and outbound calls
Responsible in assisting credit card payment via phone.
Handle top and problematic accounts
Responsible in reconciling Sao Paulo credit card reconciliation backlogs.
Responsible in doing quality check in invoices & credit notes posting & sales reports
DTP update in some process update
Assist in UAT of automation tool.
Knowledge Transfer for some AR resource
Accenture Inc.
Client: International Food Processing Company
Position: Collections Support Associate
Gateway Tower 2, Cubao, Quezon City
January 30, 2017 – March 14, 2017
Duties and Responsibilities:
Knowledgeable in handling collection in Direct Store Delivery
Pulling of client’s invoices and proof of deliveries
Recording “No Sufficient Fund” checks
Accenture Inc.
Client: International Bank
Position: Client Classification Analyst
6/F HSBC Bldg., Northgate Cyberzone, Alabang, Muntinlupa City
April 25, 2016 – January 27, 2017
Duties and Responsibilities:
Ensure that each client will have a correct FATCA classification before the deadline by conducting further
research, gathering evidence, and knowing your Customer process.
Responsible in analyzing and validating client self-certification form and other tax related document and
be able to assign a tax classification correctly in accordance to U.S and U.K tax regulation.
Responsible in classifying and assigning FATCA classification using client’s approved sources.
Assist in UAT of automation tool.
Team’s internal QA & SME.
OIC in absence of team lead.
Accenture Inc.
Client: International Airline
Position: Accounts Receivable Analyst
Gateway Tower 2, Cubao, Quezon City
August 26, 2014 – April 15, 2016
Duties and Responsibilities:
Dispute Management (Chargeback investigation and resolution)
Collection (Debt Recovery Process)
Responsible for processing intercompany invoices.
Process day to day transaction, requested by the client using the SAP Tool.
Carry out procedures based on instructions.
Universal back up for AR Tasks, except receipt processing.
Assist on report preparation for Operational Excellence.
Monitoring of the completion of the Accounts Receivable tasks.
Setup and maintenance of vendor account in SAP.
Generating daily transaction reports from the client sites.
Assist in UAT of automation tool.
EDUCATIONAL BACKGROUND
Tertiary Education
Lyceum of the Philippines University- Cavite Campus
Governor’s Drive Gen. Trias, Cavite
Bachelor of Science in Business Administration Major in Management Accounting
2011 – 2014 (Graduate)
Bachelor of Science in Accountancy
2010 – 2011
AFFILIATIONS
Member, Entrepreneurial Action Us Worldwide (ENACTUS)
Member, Cantus Amore Singers
2013- Present
2008- Present
SEMINARS AND ACHIEVEMENTS
Certified Lean Six Sigma Yellow Belt
Operational Excellence Seminar
March 2020
February 2015
CHARACTER REFERENCES
Ms. Mariann Gutierrez
Arcadis Consulting Middle East Limited
(+63) 927 – 084 - 4768
Mr. Cedric Karlo Trinidad, CPA
Arcadis Consulting Middle East Limited
(+63) 917 – 849 – 1329
I hereby certify that all information stated herein were true and correct to the best of my knowledge.
LAIRESH CLAIRE M. OLIVEROS