An exceptional communicator and skilled at building effective and productive working relationships with clients and staff with customer service abilities who has spent a total of two years and four months in the BPO industry and worked as a VA for eight months now. Being driven by a great desire to develop professionally. Adept at creating and managing detailed administrative and procedural procedures that boost efficiency and accuracy, with a great eye for detail and the effect of the finished product, as well as top-notch customer service