Laila Haider Khan

Laila Haider Khan 124-J2, Wapda Town, Lahore, Pakistan-- Education 2017 BS (Hons) Psychology, Mass Communication Forman Christian College (A Chartered University), Lahore Graduated (CGPA- I.C.S (Mathematics, Statistics, Computer Science) Punjab Group of Colleges, Gulberg Campus 2011Matriculation (Physics, Chemistry, Biology) Federal Board Professional Experience Dec 2019 – up to date Customer Service Executive (Retail Sales) EURO OIL (PVT) LTD Initiating the sales through SAP, keeping a track on the status and execution of orders from all departments Ensuring and striving towards the solutions of customer queries and concerns Providing support to the national sales manager, regional manager and territory managers related to all retail outlets and operations Maintaining track of daily payments and coordinating with finance for crediting the amount to customer ledgers Designing and updating reports for the higher management for analyzing the trends and bringing data for strategizing business paradigms Looking after consumer, retail, lube and bulk sales Performing day-to-day tasks Working in cross-functional environment for the growth and betterment of organization to achieve target goals, witness company’s vision and attain excellence Oct 2019 – Dec 2019 Lubes Coordinator EURO OIL (PVT) LTD Managing sale orders and pricing Coordination with General Manager and Territory Managers for providing all the back-office support Coordination with Finance Department for payments Coordination with SAP administrator for updating the discounts in the software Ensuring speedy delivery of the products to the distributors and consumers June – Oct 2018Student Counselor & Admission Officer Superior Group of Colleges Counseled the students regarding different departments according to their interests and previous fields Processed the online applications for admission Data Entry and report making in form submission department August – September Intern 2017 Green Living Association (NGO) Coordinated and ran the project with assigned schools February - June 2017Activity Coordinator LACAS Canal Side Campus Boys Branch Conducted all the activities of the campus from grade 1 till O’Levels like Kangaroo Competition, ICATS Contest of English Linguistic and Mathematics, display of different clubs, educational and field trips, farewell etc. Magazine Editor Facilitator of Active Citizenship Program designed by British Council June-July 2016Intern Pakistan Television Corporation Limited Assisted the Producer in drama serial “Nautanki Family” June-August 2016Intern PAK CLINIC (Treatment & Rehabilitation Centre for Alcoholism, Drug Addiction and Psychiatric Disorders) Counseling sessions, lectures and developing psychological report Projects and Research Papers Confidential Psychological Evaluation (Report in testing Psychology) Observation of Altruistic Behavior Advertising campaign on “Eve Teasing” News story on “Lawrence Gardens” Documentary on “Horrors of Partition – 1947 Awards & Achievements 2016 Shield for providing the services of Activities Coordinator in Women Empowerment Society of Forman Christian College 2017Letter of Appreciation for high performance in Publications Team of Forman Journalism Society 2017Certificate of Participation in the Citizenship Education and Community Program - Active Citizens Training of Facilitators Council 2017Certificate of Acknowledgement by ICATS Contests for acting as test Coordinator Skills & Interests Reading Writing Blogging