Hi, I’m Lady Ariane, a dedicated professional with over 4 years of progressive experience in customer service, team leadership, and administrative support. I most recently worked at Accenture as a Trust and Safety Analyst, where I led a team of moderators and managed daily client communications regarding policy updates, project milestones, and performance metrics.
Previously, I served as a Customer Experience Team Manager at Alorica, where I honed my skills in team management, KPI tracking, and process improvement. I’ve been consistently recognized for my ability to stay organized, communicate clearly, and maintain professionalism—even under pressure.
I also bring hands-on experience as a Bookkeeper at The Original Pares Mami House, giving me a strong foundation in data accuracy, payroll processing, and financial reporting.
My colleagues describe me as a proactive, reliable, and positive team player—someone who delivers results while maintaining a calm, solutions-focused attitude. I take pride in mastering the details, whether it’s handling routine admin tasks or managing more complex support functions.
I’m confident that my blend of leadership, communication, and organizational skills makes me a strong fit for any remote support or Virtual Assistant role. I look forward to contributing value to your team.