Total of 15 +years working experience including 5+ years Senior Marketing Executive/ Customer Relation Manager. Skilled in managing customer’ specific needs and providing tailored solutions to meet their needs timely, identify patterns in customer complaints and implement proactive measures to prevent recurring issues. Ensure consistent brand management and campaign management. Regularly I communicate with customers to keep them informed about new products, services, and company updates. Known for quick adaptability, exceptional organization, communication and a strong commitment to enhancing client relations and organizational profitability.