La Monica Knox

I am a customer service and sales professional with 6+ years of experience helping businesses improve customer satisfaction, retention, and revenue. I specialize in handling high-volume interactions, problem resolution, upselling, and administrative support. With a proven track record across retail, health insurance, logistics, and promotional sales, I am adaptable to fast-paced environments and committed to delivering outstanding results. I am seeking remote opportunities where I can leverage my strong communication, organization, and customer engagement skills to support business growth.