Kyrha Medina

With nearly 7 years at Elite Personal Assistance, I’ve grown from a hands-on Virtual Assistant to a trusted Training and Onboarding Manager, supporting high-level operations across real estate, customer service, and administrative management. I thrive in fast-paced environments where adaptability, leadership, and precision are key.

My journey began with direct VA support, where I honed my skills in document management, real estate systems, and client communications. As a Subject Matter Expert and Team Leader, I led teams of VAs, provided mentorship, and ensured service excellence across every touchpoint. Today, I lead training initiatives, develop onboarding programs, and bridge communication between clients and teams to ensure a seamless experience.

I’m highly organised, people-oriented, and proactive—qualities that drive my passion for creating structure and clarity in complex processes. My technical toolkit includes Microsoft Office, Xero, Airtable, and CRM platforms, with deep expertise in real estate processes, invoice handling, and customer relationship management.

Above all, I’m committed to helping teams succeed through clear guidance, practical training, and genuine support.