Kyoichi Keanu A Nakamura

I've been in the BPO industry for 7 Years and 1 year as a Virtual Assistant.

Currently, I'm a part time Team Leader for a UK Account. (Email Support)

I know my technical skills and personal traits will help me a lot if given the opportunity.

I'm a fast learner and have the ability to do things with minimum supervision.

I think that my work experiences will help me to be an efficient worker and it will help me become a better person. Learning won't stop from there so I'm always willing to learn and explore new things.

System Tool Experiences

-Gorgias

-ZenDesk

-Shopify

-Adobe Photoshop (Basic)

-GDrive

-MacOS and iOS Expert

Previous work experiences :

Virtual Assistant

Email Support Representative(w/ SHOPIFY EXPERIENCE)

Feb 27, 2020 - Present

Concentrix Philippine:

AppleCare Account

Worked as a Technical support representative

August 2017-April 2019

Gulliver Offshore Contact Center:

Waft(Perfume Company

Worked as a Chat support representative (Acting Team Leader)

April 2017-August 2017

Convergys Philippines:

Telstra MobileCare

Worked as a Technical support representative

June 2016-April 2017

EGS Global Solutions:

SCUBA LARGO ( Voice account)

Worked as a Customer service representative for Telco account.

September 2015 to March 2016

Comcast Triple-Play

Technical Support Representative

January 2015- August 2015

AT&T U- Verse

Technical Support Representative

August 2013 to December 2014

Askmefast ( Website)

Technical Chat Support

Outbounders( Website)

Telemarketer