Providing customer satisfaction is the area I find most fulfilling. My goal is to provide comfort by giving great first impressions to clients/customers. I am a very motivated and results-oriented professional with a passion for delivering high-quality results.
WORK EXPERIENCE
Sutherland Global / Dedicated Support Ambassador
August 2021- November 2022
● Accurately documenting updated records in required systems.
● Provide prompt solutions to customers’ inquiries by providing
appropriate and accurate information.
Advantage / Customer Support Agent
October 2022 - September 2023
● Managing high call volume.
● Identifying and assisting customer needs to achieve satisfaction
provide accurate, valid, and complete information by using the correct
methods.