Kumar Dunna

KUMAR DUNNA Summary: Organized and goal-oriented individual who likes to be a part of High performing teams. Effective multitasking capability with a positive attitude in taking up challenges and delivering exemplary results under conditions of pressure Experienced team member with a proven track record of success, and use repeatable method that assures consistent high performance with many people in an office A result driven, hardworking and capable team player with a track record of significantly reducing costs and improving a company’s processes and revenues Primary Skills:     Advanced professional with experience classifying areas of potential process improvement Implement targeted creativities to address those opportunities. Cooperative and communicator focused on launching and growing beneficial relationships with team members. Dedicated to finishing all projects within SLA Roles and Responsibilities:    Senior process specialist in analyzing data in company- wide, quality-improvement project, and a key member of the project team. Enable current creative initiatives to improve processes to increase efficiencies Assist and mentor newly hired or less experienced department members in the use of the company’s TEM - Fixed DE. Work Experience: Company Designation Tenure : Inspiredge IT Solution : Senior processing specialist : Sep 2015 – Oct 2020 Roles Handled:         US Telecom & Utility Invoice Process using TEM Platform. Utility & Telecom invoices downloading from vendor portal. Checking notification mails every day in early hours of the day and downloading invoices if we received any. Downloading ‘Reporting – Due dates’ report on daily basis from Telecom Tracker for checking pending invoices. Processing the electronic telecom billing invoices globally. Uploading the electronic billing files into the TEM application. Maintaining fixed Utility & Telecom master tracker. Processing and Discrepancy of invoices within TAT. KUMAR DUNNA   Working on many vendors Portals like Verizon, Comcast, Entergy Arkansas, Reliant Energy, Atmos Energy, AT&T, Century Link, Frontier, Windstream. Loading and uploading invoices in Client`s drop box.  Training new employees on invoice processing. Company Designation Tenure • • • • • • • • • : Prokarma Softech PVT Ltd : Data Specialist : July 2009 – Sept 2015 My job profile is online transaction processing the US utility bills with quality. Daily receiving the utility bill’s like (i.e. Electric, Water, Gas and Sewer) from clients. Creating templates for the accounts based on the master data which was received from the client. Sharing the Quality check as second toll gate and assuring the accuracy for the client Which were not satisfying client rules that bills will be moved in to Exceptions And finally checking processed bill’s and Exception bills and it will be done by the Quality. Getting the updating from the client and updating the same to the process team. Checking the Exceptions, Generating the Exception report and MIS Reports. Monitoring DEO Operators and verifiers clarifying the issues. EDUCATION: • BACHELOR OF COMMERCE (B.Com) from Shobith University. • Intermediate in Mathematics, Physics and Chemistry passed from Sathavahana Jr. College (Affiliated Board of Intermediate, AP). • Secondary School Certificate passed from Govt. High School (Affiliated Secondary School Education, AP). Declaration: In view of above, I request you to kindly to give an opportunity to serve your esteemed Organization in the capacity mentioned above, for which act of kindness, I shall be very thankful and grateful to you. Date: Place: VISAKHAPATNAM (KUMAR DUNNA)