Ku Ilani Binti Ku Amran

Ku Ilani Binti Ku Amran

Communicating with customers to resolve issues, answer questions, and ensure satisfaction
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Bagan Serai, Perak, Malaysia
Experience:
9 years
                                     KU ILANI BINTI KU AMRAN NO 381 BLOK U, TAMAN SERAI JAYA,34300, BAGAN SERAI, PERAK CONTACT NO: - EMAIL:-LICENSE TYPE: B2, D SUMMARY  With experienced running new line start up in production. Proficiently manage simultaneous task while motivating and leading team to successful accomplishment of target output goals. Implementing own departments and lean practices to increase efficiency and decreased operation costs. Excellent interpersonal and communication skills, a strong work ethic and the ability to effectively handle pressure without compromising quality service.  SKILLS LEVEL  • LEVEL 1 (MC-050-1) : GENERAL MACHINIST  • LEVEL 2 (MC-032-2) : CNC MACHINIST  • LEVEL 3 (MC-032-2) : CNC MACHINIST TECHNICIAN  • LEVEL 4 (MC-050-4) : MANUFACTURING EXECUTIVE CAD/CAM   OTHERS SKILLS : • SOFTWARE : MS WORD, MS EXCEL , MS OUTLOOK, SOLIDWORK • PRO SKILLS : DOCUMENTATTION, REPORT WRITING, DATA ENTRY • LANGUAGE : MALAY , ENGLISH  • SOFT SKILLS : PROBLEM RESOLUTION,INNOVATIVE,PROACTIVE EDUCATION  • JAPAN-MALAYSIA TECHNICAL INSTITUTE  - DIPLOMA IN MANUFACTURING ENGINEERING TECHNOLOGY (CGPA :3.12) - DIPLOMA KEMAHIRAN MALAYSIA (LEVEL 4)  • SMK SRI KURAU  - SIJIL PELAJARAN MALAYSIA (5A 4C) WORK EXPERIENCE COWAY LADY (SERVICE TECHNICIAN) (COWAY MALAYSIA SDN BHD) NOVEMBER 2022-APRIL 2023 assist customers in product maintenance and sanitation responsible to assist customers payment per month assist customer if have issue with product SUPERVISOR MANUFACTURING SUPPORT/PRODUCTION  (LATEXX MANUFACTURING SDN BHD)  JANUARY 2022-OCTOBER 2022 - Responsible for achieve target output per day. - Organize and handling area department more neat and tidy - Involve with 6S audit and Quality Management audit internal. - Handling SEWO and EEWO issue in area department. - Create kaizen for team (quick kaizen, standard kaizen) - Handling report target output performance and show achievement target per week and  month. - Trained team to perform work and understanding them with procedure in work area. - Ensured all Safety and Health required follow by teams. - Supervise and develop teams to improve efficiency and member morale. - Taking decision within standard working procedures and method. RETAIL SUPERVISOR (PASARAYA SERAI MUTIARA SDN BHD)  MAY 2019 - NOVEMBER 2021 - Assist the store manager, performing all job tasks as assigned. - Keep the store organized, clean and attractive to customers. - Supervising employees, delegating tasks, evaluating employees performance, managing  staff problems and designing work schedules. - Manage inventory by ordering new supplies as needed and maintaining order in stock room. - Handle basic cash flow in/out - Dealing payment with supplier - Manage employee salary. QA/QC ASSISTANT ENGINEER  (SORITSU TECHNOLOGY MALAYSIA)  AUGUST 2014 - OCTOBER 2015 - Handling QA/QC in CMM section for incoming and outgoing technical data. - Skillful using calibration tools and equipment. - Conducted mechanical equipment and tools in factory. - Manage equipments and tools use in lab to calibrate internal and external. - Lead QA/QC Result Analysis Meeting and patrolling. - Involve with audit ISO 9001 with A-grade result-for calibration section. - Leader for calibration unit section. - Lead experiment painting for new part. - Findings root cause of defect and do countermeasure to overcome the problems. REFERENCE AVAILABLE UPON REQUEST
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