Krystian Abramczyk

Krystian Abramczyk Objective Results-driven professional with a proven track record in customer service, virtual assistance, and AI training. Seeking to leverage my strong communication, organizational skills, and diverse experiences to excel in a Customer Support role within the e-commerce sector. Education 76 LO im. Józefa Piłsudskiego, Warsaw, Poland Humanistic Studies Graduated: 2018 Polish Matura Professional Experience Customer Service Representative Restaurant “Rozmaryn,” Poland 2018 – 2020 ● ● ● Provided exceptional customer service, resolving inquiries promptly to ensure customer satisfaction. Efficiently processed orders and managed reservations, contributing to a positive dining experience. Cultivated a welcoming atmosphere, earning positive feedback from patrons. Warehouse Operations Associate Tesco, United Kingdom, 2020 – 2023 ● ● ● Managed inventory efficiently, optimizing stock replenishment procedures. Operated machinery safely and maintained a well-organized work environment. Collaborated with a team to meet and exceed operational targets. Virtual Assistant & Translator Freelance, Brazil, 2023 – Present ● ● ● Assisted clients as a virtual assistant, managing administrative tasks, scheduling, and communication. Delivered high-quality translation services between English and Polish. Demonstrated strict adherence to confidentiality agreements and maintained professionalism. AI Trainer Scale AI, Freelance 2023 – Present ● ● ● Engaged in AI training, contributing to the development of cutting-edge technologies. Provided valuable insights and feedback to improve AI models' performance and accuracy. Collaborated with teams to ensure successful training and implementation of AI algorithms. Customer Service/Salesperson Online Shops, 2023 – Present ● ● ● Managed up to 120 calls per day, providing customer service and sales support. Resolved customer inquiries quickly and accurately, maintaining a high level of satisfaction. Adapted to various roles requiring cultural sensitivity and effective communication with international clients. Skills ● ● ● ● ● ● ● ● Strong sales and customer service abilities Fluent in English and native Polish, facilitating effective communication with diverse clients Experienced in virtual assistance, organization, and multitasking Proficient in AI training and data annotation Excellent written and verbal communication skills Adaptable to new challenges and environments High-volume call handling Cross-cultural communication References Available upon request.