Kriztine Diane Delos Santos

Kriztine Diane Delos Santos P1-47 Purok 2 Taganas St, Roxas, Isabela Mobile No.:- Email:-Career Objective: • Seeking a position in an office environment, where there is a need for a variety of office management tasks including – computer knowledge, organizational abilities, business intelligence and database program use. • To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service. Work Experience: Health City Medical Center of Isabela (HCMC) National Highway Bantug, Roxas Isabela Position: Cashier and Billing Of OPD and Emergency DATE: June 2024- Current • • • • • • • • • Verify insurance coverage and benefits for patients Follow up on unpaid claims and perform necessary actions for claim resolution Check each insurance payment for accuracy and compliance with contract discount Identify and bill secondary or tertiary insurances Answer all patient or insurance telephone inquiries pertaining to assigned accounts Set up patient payment plans and work collection accounts Update billing software with rate changes Review patient bills for accuracy and completeness and obtain any missing information Maintain patient confidentiality and adhere to health insurance portability and accountability act regulations • • • • • • • • • • • • • • • • • Perform various clerical and administrative functions, such as mail distribution, typing, and record preparation Verify insurance coverage and benefits for patients Prepare, review, and transmit claims using billing software Check each insurance payment for accuracy and compliance with contract discount Apply payments, adjustments and denials into medical manager system Follow up on unpaid claims within standard billing cycle timeframe Answer patient inquiries on billing issues Maintain patient confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Generate and send out invoices Perform day-to-day administrative tasks such as maintaining information files and processing paperwork Proven experience as a billing clerk or general accounting experience Adherence to laws and confidentiality guidelines Proficient in MS Office (especially Excel); Working knowledge of relevant software Excellent communication and interpersonal skills Proven ability to work both as a team and independently High degree of attention to detail Diploma in relevant field, degree will be considered a plus BBRAUN AVITUM PHILIPPINES INC. Brgy Labtap, Nueva Vizcaya Position: Admin Assistant DATE: July 2019 to May 2024 Relevant Work Experiences: • • • • • • Knowledge of social media and online marketing Customer service and problem-solving skills. Proficiency in relevant software and tools Time management and organization skills Strong communication skills Adaptability and flexibility to changing situations Duties and Responsibilities: • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. • Executed record filing system to improve document organization and management. • Created and maintained databases to track and record customer data. • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed. • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships. • Restocked supplies and placed purchase orders to maintain adequate stock levels. • Record all sales transactions in assigned Units: • Submit sales report daily; coordinate with accounting department regularly. • Assist the Regulatory Compliance Officer. • Completes daily sales report on time with accuracy and carries out instructions: • Manage up-to-date unit’s sales records by sending and documenting all relevant transactions. • Communicate and interacts with Head Nurse and Admin Staff; • Assist patient(s); answers phone calls and queries; • Handle all payments and accurately record daily payment activities; • Maintains patient individual account records; • Assist in enforcement of stringent credit policies; routinely call patients; • Update inventory list; • Deposit cash sales on time; • Perform other functions that may be required from time to time. *We also do filing of claims in Philhealth for the dialysis sessions of the Patients. • We use Eclaims Portal for Filing it in Philhealth. • Check their records and validate it in Philhealth Portal. Technical skills: • MS Office: Word, Excel, Powerpoint, Outlook, Access, OneNote. • Email: Filters, folders, mail merge, rules. • Google Drive: Docs, Sheets, Forms, Slides. • Computer Skills: MS Office, Google Drive, spreadsheets, email, PowerPoint, databases, social media, web, enterprise systems. Educational Attainment: Tertiary: NATIONAL UNIVERSITY BSBA-Financial Management Sampaloc, Manila- Secondary: LA SALETTE OF ROXAS COLLEGE INC Vira, Roxas, Isabela- Personal Background: AGE DATE OF BIRTH RELIGION STATUS NATIONALITY : 26 : November 25, 1998 : Roman Catholic : Single : Filipino References: Maria Vanessa R. Bandera Administrative Assistant -- I hereby certify that the above information’s are true and correct to the best of my knowledge and belief. KRIZTINE DIANE DELOS SANTOS