I am a dedicated and versatile professional with expertise in Virtual Medical Assistance, Social Media Coordination, Executive Support, and Customer Service. With a strong background in administrative efficiency, digital marketing, and patient coordination, I thrive in fast-paced environments where organization, communication, and problem-solving are key.
As a Virtual Medical Assistant, I assist healthcare professionals by managing patient records, appointment scheduling, insurance verification, medication refills and medical documentation. I am using several portals to manage office works. My ability to handle confidential patient information with accuracy and discretion ensures smooth operations for both providers and patients.
I specialize in developing and executing digital marketing strategies to enhance brand presence. I create engaging content, schedule posts, monitor analytics, and interact with audiences across platforms to boost engagement. Utilizing tools like Sprout Social, Canva, and Meta Business Suite, I help brands grow by leveraging the latest trends and social media best practices.
As an Executive Secretary, I excel in calendar management, email correspondence, travel arrangements, and administrative support. My ability to prioritize tasks, handle sensitive information, and facilitate smooth communication between executives and teams ensures operational efficiency at all levels.
With experience as an Insurance Underwriter, I assess risk, review applications, analyze policy guidelines, and determine coverage eligibility. I ensure compliance with insurance regulations while evaluating data to make sound underwriting decisions. My keen eye for detail, analytical skills, and knowledge of risk management contribute to making informed and profitable decisions for insurance providers.
With a strong foundation in Customer Service, I provide exceptional client support, handle inquiries, resolve concerns, and ensure customer satisfaction. My ability to communicate effectively and empathize with customers enhances the overall experience, fostering trust and loyalty.
I am highly adaptable, detail-oriented, and passionate about delivering excellence in every role I take on. My ability to multitask, stay organized, and utilize digital tools allows me to streamline operations, enhance brand visibility, and provide top-tier support to businesses and clients.
I am always eager to learn, grow, and take on new challenges in the ever-evolving professional landscape. Whether it's assisting a healthcare provider, managing a brand’s online presence, or supporting executive operations, I am committed to making a meaningful impact.