Kristogil G. Gador
C U S T O M E R S E R V I C E
R E P R E S E N T A T I V E
Easy going and independent could be the words to use to
describe me. I can get along with other quite well and can adapt
to situations. I learn by listening to other people and applying
those things myself. I love staying at home and just chill. UFOs,
aliens, true crime shows/documentaries and anything weird are
my interests. ..and dogs
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EXPERIENCE
US VISA APPLICATION AGENT
GovAssist LLC
St. Peter corner St. John Streets,
Crossing Bayabas, Toril, Davao City,
Philippines
2024 - April 2025
US Visa Application Reviewer
Documentation Assistance
SKILLS
Good communication skills (verbal
Visa Application Submission
Interview Preparation
Tracking and Monitoring Visa Applications
and written).
Able to multi-task.
ADVISOR 1 (CSR)
Can work with minimum
CONCENTRIX
supervision.
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Taking calls and catering to members’ concerns
EDUCATION
SECONDARY SCHOOL
University of Mindanao-
BS IN MANAGEMENT ACCOUNTING
University of Mindanao-
LANGUAGE
regarding their account, subscribed Plans, and proper
troubleshooting of their GMC vehicle.
CUSTOMER SERVICE REPRESENTATIVE
AWESOME OS-
Responding to customers concerns regarding their cat
litter subscription concerns (due dates, replacements,
subscription status,.etc.) thru chats and emails.
WORKFORCE MANAGEMENT – REAL- TIME ANALYST 1
VXI GLOBAL HOLDINGS-
English
Tasked with getting the right number of agents logged
Tagalog
in on a specific time and date. Sending reports to
Visaya
Operations Team and Management Team regarding
site’s and agents’ performance alike.
EXPERIENCE
ID ADMIN
VXI GLOBAL HOLDINGS-
Tasked in making sure the all agents’ credentials are
updated for them to be able to log in.
ACCOUNT ASSOCIATE
TELEPERFORMANCE-
Taking inbound calls and assisting customers with their
cable, internet and phone issues.
DATA ANALYST
SUTHERLAND GLOBAL INC-
Responsible in gathering performance data of all teams
and sending reports to Management Team as needed
REFERENCE
YVONNE MAE MORENO
TRAINER - Awesome OS
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NIKKO MARTINEZ
WORK FROM HOME AGENT
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SIM PEÑA
TEAM LEADER - Concentrix
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