KRISTINE JOY LOMITAO
Call Center/Customer Service/Admin Work
Profile Snapshot
Seeking an opportunity within a progressive company
that enhances growth, excellence and professionalism
where my practical knowledge and experience will be
fully utilized
-
Work Experience
-Al Nahda Sharjah UAE
Oct
2024
Jan
Sutherland Global Services
Call Center/Customer Service Associate
BPO Company Non-Voice - Chat Support
2025
Education
Information Technology
Ateneo de Naga University-
(Undergraduate)
Nov
2017
–
July
2024
-
Expertise
Admin Work
Customer Service
Language
English
Basic Arabic
Attends customer queries and complaints from email, intercom,
and telephone. Assist customer for any trouble on the website
and app such as registration, payment issues, technical
daily basis in portal.
June
2017
Oct
2017
Proficient in Typing
Cashiering
E-commerce Customer Service
support, address issue to concerned team, record and log in
Secondary
Camarines Sur National HS
Spinneys Dubai LLC
Ryokan Apartelle
Cashier/Receptionist
Greeting and welcoming customers, receive payment
by cash, credits or change due to customers. Count
money in cash drawers at the beginning of the shift to
ensure that amount are correct.
Oct
2013
-
Rustan’s Supecenter
Cashier
Mar
Receive payment by cash, credit cards, vouchers, or
2014
automatic debits. Issue receipt, refunds, credits or change due
to customer. Count money in cash drawers at the beginning
of the shift to ensure that amount are correct.
Character References provided
upon request