Kristine Joy Dacayanan

KRISTINE JOY DACAYANAN EMPLOYMENT HISTORY Business Manager Virtus BPO Services | 2020 - Present -Client acquisition, retention, account management. P E R S O N AL P R O F I L E Business Development Manager Virtual Workforce Professionals |- -Client acquisition, retention, account management. I have more than 9 years experience in the Business Process Outsourcing industry providing services like customer service, business development, sales, telemarketing, appointment setting, virtual assistant and lead generation. Virtual assistant/ Appointment Setter Virtual Workforce Professionals| 2015 - 2017 - Maintain scheduling and event calendars. - Schedule and confirm appointments for customers. - Maintain logs of activities and completed work. AWARDS & ACHIEVEMENTS Recruiter/ Admin Virtual Workforce Professionals | 2015 - 2017 - Post job openings in Social media platforms like Facebook. - Conduct interviews and filter candidates for open positions. Awarded Top Busines Manager - March 2021 - Assists new hires in the onboarding process. ESL teacher 51 Talk | January 2015- March 2015 C O N T AC T I N F O R M A T I O N - Post job openings in Social media platforms like Facebook. - Conduct interviews and filter candidates for open positions. - Assists new hires in the onboarding process. Cell:-- Customer Service Representative DMMMSU-NLUC, Sapilang, Bacnotan, La SiTEL Philippines | 2010 - 2014 Union 2515 Philippines = Assists customers with their debit card concerns. - Process disputes. PREVIOUS EDUCATION University of Souther Mindanao BS in Information Management | 2014 SKILLS AND ABILITIES - Microsoft Office Programs - Google WorkSpace - Research and data collection - Great communication skills