Kristine Joy Baldon

KRISTINE JOY BALDON Purok 1 Phase 1, Sapang Bato Angeles City, Pampanga Contact No.: (- E-mail:- OBJECTIVE To be a part of a professionally acclaimed company gearing towards providing quality customer service in a holistic approach and contributing to the institution’s development, well-being and success. With this, I will be able to effectively utilize and enhance my skills and learned experiences competitively aiming professional and personal growth. EDUCATIONAL BACKGROUND Tertiary Bachelor of Science in Nursing Saint Louis University Bonifacio Street, Baguio City, Philippines 2007 – 2011 Secondary Pines City National High School Palma Street, Baguio City, Philippines 2003 - 2007 SUMMARY OF QUALIFICATIONS Great typing skills of not less than 45 wpm. Excellent communication skills (both verbal and written) necessary to perform the essential functions of the position (including but not limited to English usage, grammar, punctuation, and sentence structure). Ability to work and communicate in a positive and cooperative manner with management and supervisory staff and co-workers when providing information and services, seeking assistance and clarification and resolving problems. Uncommon ability to understand diverse accents and dialects and varying dictation styles. Excellent eye, hand, and auditory coordination necessary to perform the essential functions of the position. Self-disciplined, responsible, hardworking, dedicated, dependable, goal oriented, and focused Adept at working in a fast-paced environment Fast, accurate and have great attention to detail Ability to learn new skills Flexible to work in any shift Patient, excellent communication and listening skills ACCOLADES Saint Louis University Band -) Pines City National High School Band -) WORKING EXPERIENCE I. Express Gifts Philippines Incorporated – Clark 2nd Floor, Berthaphil,Clark Center 7, Jose Abad Ave., Clark Freeport Zone, Pampanga, Phils. Customer Service Representative May 30, 2016 - Present II. Sutherland Global Services – Clark Berthaphil II (CSEZ), 2009 Angeles City, Pampanga Hughes Network Systems Technical Support and Customer Service Representative May 2013 – May 2014 III. Benguet General Hospital La Trinidad, Benguet, Philippines - Staff Nurse Medical Ward July 16, 2012- August 16, 2012 Emergency Room August 17, 2012- September 16, 2012 Pediatrics Ward September 17, 2012- October 16, 2012 Out Patient Department October 17, 2012- November 16, 2012 Obstetrics and Gynecology Ward November 17, 2012- December 7, 2012 IV. A. Philippine International English Institute Baguio City English as a Second Language Teacher Winter Camp November 2012- February 2013 Summer Camp June 2011- August 2011 June 2012- August 2012 B. Earth Traveler Academy Baguio City Part Time English as a Second Language TeacherJuly 2012- November 2012 PERSONAL PROFILE Date of Birth:August 3, 1991 Place of Birth: Baguio City, Benguet Age: 25 years old Height: 5’2’’ Civil Status: Single Citizenship: Filipino Religion: Born Again Christian Language and Dialect:Filipino, English, Ilokano CHARACTER REFERENCE SP04 Antonio NavaltaMrs. Marivic Macadaeg Chief ClerkBand Directress R5 Camp Dangwa, La TrinidadSaint Louis University (-(- I hereby certify that the above information is true and correct to the best of my knowledge, belief and understanding. Kristine Joy B. Baldon