Kristine Esta

I am an experienced Remote Real Estate Title Processor for more than 2 years now communicating with lenders, Attorney's, real estate agents, mortgage brokers, paralegals/legal assistants and service companies to obtain requirements and other information needed to proceed to the settlement table. Perform preliminary/basic escrow functions, prepare and coordinate the issuance of buyer/seller letters. Prepare the initial Closing Disclosure, ALTA Settlement Statement or HUD-1. Prepare Conveyance Documents if needed. Records Deeds, Mortgages and other documents needed (via Simplifile). Issue owners policy and loan policy. Post-closing follow-up for any hold back funds that need to be disbursed. 

-4 years Experienced Inbound Sales Customer Service Representative for Virgin Mobile UK

-2 years Product Specific Trainer for Comcast USA, T-Mobile USA and Verizon USA

-2 years Team Leader handling 15-20 agents

I work smart and goal driven. I am a fast learner and can perform under minimum supervision. I am very passionate about the work that I commit myself into doing. I make sure not to jeopardize the quality of my work when trying to achieve the quantity such as juggling multiple tasks. Being a hard worker pays off and it inspires me to do more than 100% of my time and effort because it helps me achieve my personal goals and I love seeing the company I work for attain its objectives too. 

I am looking forward to start working for you. 

Sufficient Knowledge and Experience with the following programs:

-G Suite

-MS Excel, Word, Powerpoint, Outlook

-Qualia (Title software login)

-Titledesktop (Title software login)

-Slack (for Internal Team Communication)

-Adobe (PDF editing for Remote/Paperless environment)

-Ring Central (Phone System)

-Bettervoice (Phone System)

-CSC and Simplifile (for Recording)

-100 Mbps wired Internet

-Windows 10, i5 Processor, 8GB RAM 

-High Quality noise cancellation headset

-Quiet workplace