Results-driven Customer Service Specialist with experience in client retention, appointment scheduling, order processing, and inbound & outbound calling. Skilled in using CRM tools, autodialers, and data entry systems, I thrive in fast-paced environments where efficiency, accuracy, and customer satisfaction are key.
With a background in customer support, sales assistance, and call center operations, I have successfully handled hotel reservations, healthcare scheduling, and e-commerce order management. My expertise includes problem-solving, conflict resolution, upselling, and handling high call volumes while maintaining excellent communication and multitasking abilities.
💡 Passionate about delivering top-notch customer experiences, I am always looking for ways to improve processes, increase client retention, and enhance sales opportunities. Whether assisting customers with technical support, appointment coordination, or order tracking, I ensure seamless interactions that drive loyalty and satisfaction.
🚀 Let's connect and explore opportunities where my customer service, administrative support, and sales expertise can add value to your business.