KRISTINE BUEZA
SENIOR CUSTOMER SUCCESS MANAGER
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CONTACT DETAILS
Phone
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EDUCATION-
Address
109 Bonifacio Street,
Cormidal, Tabaco City
4511, Philippines
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Completed all required units in Professional Education
courses, experiential learning, and Practice Teaching
EXPERIENCE-
ENGLISH INSTRUCTOR
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ONLINE ESL TEACHER
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CUSTOMER SERVICE REPRESENTATIVE
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SENIOR BUSINESS ASSISTANT
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SENIOR CUSTOMER SUCCESS MANAGER
Account
Management
Customer Success
Process Mapping
Team Management
Verbal & Written
Communication
PROFICIENCY
Microsoft Office
Google Workspace
Other Tools
BACHELOR OF SCIENCE IN SECONDARY
EDUCATION MAJOR IN ENGLISH
Daniel B. Peña Memorial College Foundation
SKILLS
Client Relations
Bicol University, College of Arts and Letters
Have acquired knowledge both in the field of
broadcasting and print media. Exposed in community
engagement that helped exercise and enhance strong
communication skills
E-mail-LinkedIn Profile
www.linkedin.com/in/
kristinebueza
BACHELOR OF ARTS IN JOURNALISM
Catholic Central School of Tabaco
Teaching basic to business English to Chinese students from ages 4 to
70. Discussion based off of learning materials for virtual classroom.
Submitted lesson memos for each 25-min class as a form of feedback.
51Talk Philippines
Teaching basic to business English to Chinese students from ages 4 to
70. Discussion based off of learning materials for virtual classroom.
Submitted lesson memos for each 25-min class as a form of feedback.
PANDR Philippines
Verifying customer information, assisting customer with their inquiries
and complaints and provide resolution. Deliver great customer
experience and generate positive reviews online.
PANDR Philippines
Manage a vast range of accounts from multiple business verticals such
as customer support, admin, real estate, logistics, brokerage, etc.
PANDR Philippines
Building a strong work relationship, managing accounts and staff, and
providing long-term and top-tier services to international clients in a
fast-paced and competitive industry.
