I am currently working as a Senior Customer Success Manager focusing on CLTV (customer lifetime value). I manage business relations between our company, which is a business process outsourcing company, and our clients. I ensure that our clients receive topnotch quality output and service and simultaneously, ensure that all of my staff are enjoying their work.
I have been working in the industry for 5 years and I am capable of being trained in a fast paced work environment. In everything I do, I put my heart, dedication, and effort, to ensure I satisfy my employer/client and not settle for less.
The best thing about myself is that I am resilient and I enjoy challenges. I am willing to go above and beyond what is asked of me every time I am given a task or an opportunity to show what I got and what I can.