Kristine Anne R. Abalos

Kristine Anne R. Abalos SUBJECT MATTER EXPERT / CUSTOMER SERVICE SPECIALIST PROFESSIONAL OVERVIEW To pursue a highly rewarding career, seeking a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth when it comes to provide an excellent customer service. EDUCATION Polytechnic University of the Philippines WORK EXPERIENCE OVA VIRTUAL Virtual Assistant Customer / Service Experience June 15, 2023 - January 15, 2024 Provides exceptional customer service experience and knowledge, which is required for successful orders. Resolving PayPal problems for various financial accounts of our clients. BSBA major in Human Resources Management 2021 - Present Unibersidad de Manila BS Education Major in Mathematics 2010 - 2011 REFERENCES Julian Reuben Dupaya |Stefanini Service Delivery Manager-Tricia Mae Deleon |TDCX Philippines Team Leader-Jennel Isip |TDCX Philippines Team Leader- TDCX Philippines Subject Matter Expert Sept. 20, 2020 - Apr. 10, 2023 Deep knowledge and expertise in a particular field or subject area. Provides specialized knowledge and insights that are essential for the successful completion of a project or task. I was a coached for many newbies who are not yet familiar with the knowledge, and products. I was their walking nova knowledge. Telus Customer Service Representative Fe. 11, 2019 - Jan. 30, 2020 As a customer service representative for prepaid services at Telus Mobility in Canada, I do; answering customer inquiries, resolving customer issues, and processing transactions. Contact Information The Results Companies Customer Service Representative May 23, 2017 - Jan. 17, 2019 Email:- As Boost USA customer service representative I provide excellent customer service and support to Boost Mobile customers, helping to ensure that they are satisfied with their service and continue to use Boost Mobile in the future. CP #:- Travelexperts Inc. Admin Assistant / Travel Consultant June 2016 - November 2016 As Boost USA customer service representative I provide excellent customer service and support to Boost Mobile customers, helping to ensure that they are satisfied with their service and continue to use Boost Mobile in the future.