Kristine Angelie Plaza

With over 9 years of experience in customer service, I specialize in delivering exceptional support across various industries, including Telco, Financial Services, Healthcare, and Retail. I am passionate about providing top-tier service via email, live chat, and phone to ensure every customer interaction is efficient, effective, and leaves a positive impression.

My expertise includes:

• Customer Support: skilled in delivering timely, professional assistance across multiple channels.

• Data Entry & Online Research: accurate, detail-oriented, and efficient in handling data and gathering insights to support business growth.

• CRM & Software Proficiency: I am experienced in using nCompass, Help Scout, Basecamp, Oracle Siebel CRM, Salesforce, IBM Software, and other tools to streamline operations and enhance customer satisfaction.

I am a proactive, reliable, and adaptable professional who can handle various tasks and tech platforms. Whether it's solving customer issues, conducting research, or managing day-to-day operations, I’m here to help you succeed and improve your customer experience.