Kristil Anne Montero

Kristil Anne Montero

$6/hr
Customer Service, Appointment Setting
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
31 years old
Location:
Panabo City, Davao Region, Philippines
Experience:
5 years
VIRTUAL ASSITANT PERSONAL PROFILE KRISTIL ANNE MONTERO-RAÑOSA CONTACT DETAILS: I am a proficient and self-motivated Virtual Assistant with almost 4 years experience in different roles. I am a result driven person so I constantly set goals for myself so I have something to strive on. I love to challenge myself and learn new things that could help me do better in work . : - WORK EXPERIENCE: :- APPOINTMENT SETTER (2 YEARS) : live:.cid.ecaf26e352e86480 o Cold calling potential homeowners for a Solar campaign. o Schedule appointment between sales representative and : https://www.linkedin.com/in/kristil-anne-ra%C3%B1osa-/ potential customer. o Use the right CRM and scheduling tool for appointment SKILLS: setting. o Calendar Scheduling o Reach the required number of appointments everyday. o Administrative Assistance o Earn recognition as a top Appointment Setter weekly. o o o o o Customer Service Cold Calling Multitasking Communication CRM Proficiency TOOLS AND SOFTWARE: o o o o o o o o HubSpot Microsoft Office Slack Canva Zendesk Bliss Skype Gmail EDUCATIONAL BACKGROUND: ➢ Bachelor of Science in Business Administration Major in Economics -) ➢ University of Southeastern Philippines CUSTOMER SERVICE REPRESENTATIVE (2 YEARS) o o o o o Answer inbound calls from customers. Provide solution to customer’s concern. Offer excellent customer service. Promoted because of good KPIs. Exceeded the expectation of the management in regards with service. OFFICE ADMINISTRATIVE ASSISTANT (1 YEAR AND 10 MONTHS) o Provide administrative support to the Finance Officer. o Operate manual and computerized office systems such as filing papers and maintaining databases. o Undertake office reception both in person and telephone, including taking messages to other staff. o General office duties such as sending emails/faxes and do photocopying and printing. MARKET RESEARCHER (3 MONTHS) o Conduct marketing surveys. o Conduct outbound calls and reach the required number of quota. o Analyze survey and data collected from participants.
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