Kristian Graves

Kristian Graves Phone: - Email:- Professional Summary Results-driven professional with 7 years of experience in business administration, communications, advertising, and customer relationship management. Proven ability to exceed goals, develop strategic partnerships, and optimize sales performance. Strong background in public relations, strategic communication, and digital advertising. Skills & Competencies • Sales & Business Development • Digital Advertising & Marketing • Customer Relationship Management (CRM) • Strategic Communication & Public Relations • Data Analysis & Reporting • Client & Partner Relationship Management • Cold Calling & Prospecting • Team Leadership & Training Professional Experience Yelp – Remote | May 2023 – Present Partner Account Executive • Develop and manage partnerships with digital marketing agencies to optimize advertising campaigns. • Conduct consultative sales presentations to showcase Yelp’s advertising solutions. • Analyze large datasets to track click-through rates and optimize campaign performance. • Exceed quarterly and annual revenue targets by driving new business and retaining existing partnerships. • Provide sales training and strategic insights to partner agencies. New Orleans Saints and Pelicans – New Orleans, LA | May 2022 – May 2023 Sales Representative • Managed inbound and outbound sales calls to generate ticket revenue. • Built relationships with fans and corporate clients to drive sales. • Exceeded sales quotas through targeted outreach and promotions. CVS Health – New Orleans, LA | January 2021 – February 2024 Certified Pharmacy Technician • Assisted pharmacists in preparing prescriptions and managing patient care. • Provided customer service and educated patients on medications. • Maintained compliance with pharmacy regulations and inventory control. Education Bachelor of Arts in Mass Communication & Business Administration Xavier University of Louisiana | May 2023 | GPA: 3.5 Master of Business Administration (MBA) in Human Resource Management University of New Orleans | Expected October 2026 | GPA: 4.0 Certifications & Training • Certified Pharmacy Technician (CPhT) – Illinois Department of Financial and Professional Regulation (June 2021) • Develop with Dell: Sales-Ready Certification – Dell Technologies (May 2023) • Hootsuite Platform Certification – Xavier University of Louisiana (2023)