Kristel Garcia

🚗 EXPERIENCED AUTOMOTIVE BDR & CUSTOMER SERVICE SPECIALIST

📞 Let me help you connect with more customers and set solid appointments.

🔹WHAT I DO BEST:

• Appointment setting of car dealerships (sale & service)

• Lead generation and follow-ups

• Customer support and retention

• Data entry and CRM management

🔹AUTOMOTIVE EXPERIENCE

SALES BDR

📍 Auto Giants, CarWise Gurnee, CarWise Peoria

🛠️ Tools: Promax, GoTo, Clarity

SERVICE BDR

📍 Horne Mazda Tempe, Horne Mazda Avondale, Robert Horne Ford

🛠️ Tools: Volie, Dialpad, XTime

🔹PREVIOUS CORPORATE ROLES:

• AT&T - Customer Service Representative

• Synchrony Bank - Collection Specialist

• Citibank - Fraud Analyst

🔹 KEY SKILLS:

• Outbound/inbound calling

• CRM tools and dealership platforms

• Appointment confirmation and follow-through

• Script adherence and objection handling

• Professional, calm, and customer-first attitude

If you're looking for someone dependable who understands both people and process, let's talk.

📩 Send me a message, I'd be happy to set a meeting and learn more about your business.