Krishan Kumar Singh

 Krishan Kumar Singh B-3/122, VISHAL KHAND, GOMTINAGAR, LUCKNOW PIN-226010-,-Mobile - OBJECTIVE:  Aspire to provide quality solutions to complex business problems and deliver IT business systems to the end-to-end testing of new systems and services within scope. Extensive LAN/ hardware/ software experience and looking to make a significant contribution within Server Management PROFESSIONAL QUALIFICATION: Preparing and Training for Red Hat Linux (RHCE Certification). Google IT Support Professional Certificate Microsoft Certification MCTS in 2013. ITIL V3 Training Organized by iGate. Along with Internal Exam. 18th month Diploma in Computer Hardware & networking year 2010 From Jetking New Delhi Cisco Certified Network Associate (CCNA) (Training Completed) from Jetking Institute. ACADMIC QUALIFICATION: B.A From Gorakhpur University in 2008. 12th From U.P.Board Allahabad in 2005. 10th From U.P.Board Allahabad in 2003. SKILLS AND TECHNICAL KNOWLEDGE: Install, Configure and repair Computer Hardware, Software and Network. Manage Microsoft Office 365 web center for Teams, One Drive, Share Point, Outlook & Stream. Configure & Troubleshoot Operating Systems eg. Windows7,8,10 & Windows Server 2K8 & 2K12 Configure & Manage DNS, DHCP and Active Directory on Windows Server 2008& 2012. Configure & Troubleshoot Emails: Microsoft 365 Outlook, Lotus notes, Mozilla Thunderbirds etc. Install & Configure Network, Local & Share Printers, Network devices, Switches. Resolve Server problems like system hang, Virus Issues, Network, and Connection Failure etc. Cabling & crimping for Systems, Hubs, Switches and Routers. EXPERIENCE DETAILS: 1. Company:Ardem data Services Pvt.Ltd. Designation:System Administrator Period: 16 Jan 2016 to 8 July 2020. Job Profile:- Working as System Administrator in Ardem Data Services to provide IT Support 24 X 7 in India(Lucknow) & U.S.A(New Jersy) Office.Responsible to provide support Team of 200+.And insure the Network is up And Running Properly. Key Roles & Responsibility: Provide Computer Software, Hardware and Operating System support e.g. Windows7, 8, 10 and Windows Server 2008 & 2012. Manage Configure & Troubleshoot MS Outlook G-suit mail for Employees. Managing all Users, Issues in IT Ticketing Tool, closing on given Time. Symantec Antivirus Installation, Updating, Managing OU, Scanning & Protecting Hosts & Servers from Virus& Threats. Monitor & Manage Active Directory User NT Login, Password & IT Policies for Domain User Accounts. Create Policies For User as per management Approval. Manage Configure& Troubleshoot Microsoft Office365 and Azure AD users eg. User creation, License Assign, Password Reset, Blocking and user deletion as per requirement. Manage and Troubleshoot Microsoft Teams for Virtual Meetings with others Clients. Provide Support to Development Team With Their Requirment. Hosted Application on SQL Server Which are Developbed by Development Team. Created Backup & Check on daily basis. Resolve the users Problems over remote with in SLA. Co-ordinate with vendors in USA(New Jersy) as well as in India(Lucknow). Responsible to Up and Running Properly Both Offices India as well as USA. Monitor Network, Security Camera’s and user’s Activity. 2. Company:Mindsquare India (P) Limited Designation:System Associate Period: 1st Feb2015 to 15 Jan 2016. PROJECT :Reliance Communications Ltd. JOB PROFILE: Presently working with Mindsquare India(P)Limited as System Associate and deputed in Reliance Communications Ltd. as ITSupport Engineer. Key Roles & Responsibility: Infrastructure & Enterprise Services Install, upgrade, support and troubleshoot Windows 10, Windows 8, 7 and Microsoft Office 2007, 2010, 2013 and any other authorized desktop applications. Install, upgrade, support and troubleshoot for printers, scanner, computer hardware and any other authorized peripheral equipment. Handling Active Directory, managing computers over domain Server 2008 (RCOM.COM), Installation of all Latest OS, configuring servers, managing print servers User account administration, i.e., account creation and management and password resets on Active Directory. Monitoring ADC, DNS and DHCP. Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment. Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network. Email account administration, i.e., account creation and management and distribution lists on Exchange 2007 and above versions. Printer Server queries and troubleshooting for the Printer problems. Take Backup of Client Machine and Restore Data Also in case of Failure. Support for virus prevention and cleaning method. Management of assets like- asset allocation, asset refreshment etc. Network administration, allocate IP Address, and LAN cable pulling Troubleshoot system errors, system hardware's, and various programs Provide file-server access to shared folders, and backups 3. Company:iGATE-Corporation. Designation:System Associate Period: 31st May 2010 to 31st JAN 2015. PROJECT :Reliance Communications Ltd. JOB PROFILE: I worked with iGATE Corporation (NOIDA) as System Associate and deputed in Reliance Communications LTD as Desktop Support Engineer PERSONAL PROFILE: FATHER’S NAME :Late A.P.Singh DATE OF BIRTH:02/03/1988 SEX : Male           LANGUAGE KNOWN:English, Hindi  MARITAL STATUS :Married WILLING TO RELOCATE:Yes Passport : M- Place:- Date:- (Krishan Kumar Singh)