Krishan Carl Mendoza

Krishan Carl Mendoza

$5/hr
BPO expert exceeding KPIs through high-pressure service and a human-centric approach.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
28 years old
Location:
Puerto Princesa City, Palawan, Philippines
Experience:
3 years
Krishan Carl Mendoza GET TO KNOW ME Iam someone who constantly tries to live by the motto "treat every ABOUT ME day as Day 1." Having this motto helps me to be ready for anything life throws at me and to be adaptable to it. Like at work, I always set the goal of continuing to learn new things. And having this mindset makes it easier for me to constantly be enthusiastic to master new concepts and abilities that I need in order to achieve great outcomes and contributions to my profession. Being adaptable to change is crucial for me in any work since it may demonstrate your versatility as a person and your courage to face whatever challenges life may throw your way. SKILLS Birthday September 3, 1997 Birth Place Culion, Palawan Weight 87 kls. Successful both working independently and in a team atmosphere. The ability to adapt to new situations and coworkers with ease. Computer proficiency. The competence to adhere to directions and produce great outcomes. Height 5'5" Civil Status Single Religion Roman Catholic Gender Male Age 25 Mother's Maiden Name Alona GarciaAromin Father's Name Danilo SeñorinMendoza EDUCATION Culion Elementary School Graduated year 2010 Culion Proper, Culion, Palawan Loyola College of Culion Graduated year 2014 Culion Proper, Culion, Palawan Palawan State University Bachelor of Elementary Education Undegraduate Tiniguiban Heights, Puerto Princesa City Primary Secondary Tertiary Krishan Carl Mendoza WORK EXPERIENCE Customer Service Representative Jan 2023 - Apr 2024 SUTHERLAND l Cubao, Quezon City Endorsed to oneof the biggestchocolate and confectionery companies in the world. Answering questions and concerns, and also handling reports from our consumers with regards to their purchased products. We usually provide answers to their inquiries, provide necessary coupons depending on their concerns, and escalate issues that have something to do with the quality and distribution of our products. Customer Service Representative Apr 2020 - Jul 2021 SITEL l Puerto Princesa City ABOUT ME Birthday September 3, 1997 Birth Place Culion, Palawan Weight 87 kls. Height 5'5" Civil Status Endorsed to multi-level marketing company in the US, for which we answer customer chats, emails, and phone calls with regards to their membership. We also help them track their orders, performance bonuses, and sales. We also process a refund or even a replacement for any broken product that arrived from their orders or orders from their enrolled members. Customer Service Associate II Mar 2019 - Jul 2019 CONCENTRIX l Northgate Alabang, Muntinlupa City Endorsed to one of the biggest telco companies across Australia. We answer customers' calls with regards to their prepaid SIM concerns. We also help new customers process their registration if they bought a new sim, or in the event that the sim is lost or stolen, we help customers with regards to their sim replacements. We also help them with their top-up, track their calls and SMS usage, and track their mobile data usage. Telemarketer Aug 2018 - Feb 2019 TALK & TECH BUSINESS SOLUTIONS I Puerto Princesa City Worked in cold call setup. Calling all prospects who may want to consider lower down their utility bills especially in their electricity. We try to sell them and setup a schedule for home visit for them to consider installing solar system/panel on their household. Single Religion Roman Catholic Gender Male Age 25 Mother's Maiden Name Alona GarciaAromin Father's Name Danilo SeñorinMendoza Technical & Sales Support Representative Jan 2018 - Jul 2018 SITEL l Puerto Princesa City Endorsed to one of the biggest telco companies in the US. We answer customers' calls with regards to their TV dish service. We help customers perform troubleshooting steps within the call, for example, if their TV reception is glitchy. And if the troubleshooting step that we took doesn't work, we will set up a technician visit if necessary to fix the issue. We also process equipment upgrades if the customers want to purchase them or if they have free eligibility. We also do offer Protection Plans which is fit for customer’s equipment.
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