Kris Dell Ypil - Remulta
Zone 1 – Bombil 158 Jacinto Mayol St.,
Canduman, Mandaue City--
PERSONAL INFORMATION
Date of birth
Birth place
:
:
December 24, 1990
Cebu City
Age
:
33 years old
Sex
:
Female
Height
:
5’1 “
Weight
:
50 kgs.
Nationality
:
Filipino
Religion
:
Roman Catholic
Civil Status
:
Married
Father’s Name
:
Candelario D. Ypil (deceased)
Mother’s Name
:
Arlene J. Ypil
EDUCATIONAL BACKGROUND
College
:
University of Cebu – Banilad Campus
Bachelor of Elementary Education (BEED)
Undergraduate
TESDA Completed Courses
Fundamentals of Professional Cookery
Introduction to Caregiving
Participating in the Implementation and
Monitoring of Client's Care Plan
Developing the Ability to Recognize Aging
Process
Start and Improve Your Business
Secondary
:
Saint Louis College – Cebu
(Formerly Saint Louis School of Mandaue)
Sudlon Maguikay, Mandaue City
March 2008
Elementary
:
Colegio dela Inmaculada
Mandaue
Guizo, Mandaue City
Concepcion
March 2004
WORK EXPERIENCES
January 2013 to January 2015
-
CSR
Caesars Entertainment
Teleperformance
3rd flr. Insular Life Building,
Cebu Business Park, Cebu City
January 2015 to January 2016
-
Billing Consultant
Telstra
Teletech
E - bloc 2 Geonzon St.,
Cebu IT Park Cebu City
February 2016 to May 2017
-
CSR / Sales Representative
Verizon Fios
Conduent (Xerox Business Services)
7/F Skyrise Alpha
Samar Loop Cebu Business Park,
Cebu City
June 2017 to January 2018
-
CSR
eBay AU
ePerformax
JY Square IT Centre
Salinas Drive Lahug Cebu City
May 27, 2018 – November 8, 2019 -
CSR
Menulog
Sykes Asia
Synergis IT Centre
Mabolo, Cebu City
February 9, 2021 – July 19, 2021
-
October 25, 2021 – August 15, 2023
-
January 25, 2023 – April 15, 2023
-
CSR
Project Pandanggo
Alorica
Skyrise 1 4/F
Cebu IT Park Cebu City
Office Partners 360
Wayfair Merch Night
Office Partners 360
11th floor Central Bloc Corporate
Tower One, Cebu IT Park
Upwork
SKILLS:
Data management | Phone systems | Customer service | Organization | Communication | Teamwork |
Problem-solving | Billing Expertise | Presentation Skills | Technical Skills | Zen desk | Siebel Systems |
Adobe Photoshop
CHARACTER REFERENCES
Ms. Malveruth Argawanon
Workforce Management
Teleperformance
3rd flr. Insular Life Building,
Cebu Business Park, Cebu City-
Ms. Rose Marie Lipalam
QA Specialist
Alorica
Skyrise 1 4/F
Cebu IT Park Cebu City-
Ms. Nathalie Rose Parel - Torralba
Senior Operations Manager
Office Partners 360
11th floor Central Bloc Corporate Tower One
Corner W Geonzon & I. Villa Streets, Cebu IT Park
Cebu City, 6000