Kris Dell Remulta

If you need a dependable, proactive support professional who can manage customers, operations, and admin tasks with accuracy and care, I’m here to help.

For over a decade, I’ve delivered high-quality customer service and virtual assistance for global brands across telecommunications, e-commerce, home services, entertainment, and logistics. I’m experienced in handling high-volume support environments while maintaining professionalism, empathy, and fast resolution times.

What I Can Assist You With

Customer Support (Email, Chat, Voice)

Order issues, billing, refunds, account updates

Ticket handling through CRM and helpdesk tools

Troubleshooting and customer retention

Virtual Assistance & Admin Support

Calendar & inbox management

File organization, documentation, reporting

Appointment setting & task coordination

Back-office operations

E-commerce Support

Order processing

Customer inquiries & tracking updates

Product listing updates

Marketplace support

Technical & CRM Support

Ticket triage

System navigation support

CRM updates & customer records management

Tools I Work With

Zendesk • HubSpot • Salesforce • Trello • Siebel • GDS • Adobe Photoshop • Order Management Systems • LMS Platforms • Google Workspace • Microsoft Office

Why Clients Trust Me

✔ Excellent communication, clear, friendly, and professional

✔ Strong problem-solving and adaptability

✔ Experience in high-pressure, fast-paced environments

✔ Reliable and detail-oriented

✔ Stable, long-term worker with a proven track record

I’m committed to helping your team deliver smooth, efficient customer and operational support. Let’s work together to elevate your workflow and deliver a great experience to your customers.

Send me a message, I’m ready to support your project.