Komlan Mawutodji Amenoumegble

Komlan Mawutodji Amenoumegble

$20/hr
Customer Support Agent, Customer support Representative, Customer Support Specialist
Reply rate:
30.0%
Availability:
Full-time (40 hrs/wk)
Location:
Limassol, Limass, Cyprus
Experience:
7 years
About

I am a bilingual Customer Support and Finance professional with over 8 years of international experience across Europe, the Middle East, and Africa. I specialize in providing high-quality customer service, managing accounts, handling financial operations, and supporting high-volume technical inquiries in both remote and hybrid environments.

As a native French speaker fluent in English, I bring strong communication skills, a problem-solving mindset, and a proven ability to work with global teams. I excel in CRM tools, dispute resolution, onboarding, payment operations, and process optimization—consistently achieving 95%+ customer satisfaction.

I am committed to delivering reliable, efficient support and building strong, long-term relationships with clients. Whether working with startups, SaaS companies, or international businesses, I add value through professionalism, accuracy, and a focus on results.

Skills
  • Accounts Receivable
  • Zendesk, FreshDesk, IGP
  • Ticket management & escalation
  • Onboarding & client retention
  • Technical troubleshooting
  • High-volume inquiry handling
  • Payment processing & reconciliation
  • Financial reporting (Excel, SPSS, Access)
  • Remote & hybrid workflows
  • Task management (ClickUp, Slack, Teams)
Languages
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