I am a bilingual Customer Support and Finance professional with over 8 years of international experience across Europe, the Middle East, and Africa. I specialize in providing high-quality customer service, managing accounts, handling financial operations, and supporting high-volume technical inquiries in both remote and hybrid environments.
As a native French speaker fluent in English, I bring strong communication skills, a problem-solving mindset, and a proven ability to work with global teams. I excel in CRM tools, dispute resolution, onboarding, payment operations, and process optimization—consistently achieving 95%+ customer satisfaction.
I am committed to delivering reliable, efficient support and building strong, long-term relationships with clients. Whether working with startups, SaaS companies, or international businesses, I add value through professionalism, accuracy, and a focus on results.