Kolade Deborah Toyin

Hello There, I'm Deborah, I have effectively and empathetically worked as a Customer support and Lead Generation specialist for over five years. I always feel fulfilled and joyful anytime my team and I delivered swift and exceptional service to our customers. 

I effectively generate quality Leads and campaign about the company's products and services that has resulted in increase in the company sales and customers retention/ Answering queries and concerns about the company's products and services/ processing orders and transactions/ Empathically Resolving issues and handling customer complaints/ Building strategies for improving the overall customer experience/ Managing levels of stocks, delivery times, and delivery cost/Negotiating with suppliers, retailers, manufacturers, and consumers/Coordinating and controlling the order cycle of deliveries and ensuring that they are in the right place, at the right time.

My skills are: Data entry, Lead generation through Data Scraping, email outreach that result in customer retention.

I have good knowledge of HubSpot, Instant Data Scarping software, Excel sheet, Lemist, Freshdesk, Clickup,  Slack , other CRM.